What are the responsibilities and job description for the Server and Lead Servers position at Jeremiah's Italian Ice?
A Jeremiah’s Italian Ice Lead Server and Server Position represents the face of Jeremiah’s and is responsible for ensuring 5-star customer service is delivered to every guest. A Lead Server may be responsible for opening/closing the store, counting registers, and ensuring their shift runs smoothly. We’re a vibrant, high-energy crew known as the Frog Squad! We proudly serve flavorful Italian Ice and soft ice cream in a fun, upbeat environment. We're seeking friendly, reliable, and enthusiastic individuals to join our growing team.Responsibilities include, but are not limited to:
Server:
- Deliver outstanding customer service with a smile
- Prepare and serve Italian Ice and soft ice cream with care
- Maintain cleanliness of work areas and customer space
- Follow safety and sanitation guidelines
- Be a team player and bring the fun!
Lead Servers (in addition to above):
- Assist in opening/closing responsibilities
- Lead and motivate the team during shifts
- Serve as point of contact for shift questions and coaching
- Maintain high standards of product quality and
- Conduct daily pre-shift huddles to review the Launch Pad
- Ensure standards and policies are followed
- Coach and counsel Team Members
- Follow and enforce sanitation standards and procedures; maintain the patio, walkways and parking lot
- Ensure side work is complete
- Count drawers at open/close
- Maintain knowledge of the menu, catering orders, Rewards Program and other areas; ensure Team Members are knowledgeable in all areas as well
- Maximize profitability through upselling, portion control, monitoring accuracy of charges, cash handling procedures and community marketing initiatives
Required Qualifications:
- Ability to listen and follow directions
- Ability to work well as part of a team
- Ability to work independently and maintain a high level of accountability
- Ability to function well in a fast-paced environment
- Ability to lead and direct while cultivating a healthy and collaborative team environment team environment A Jeremiah’s Italian Ice Server represents the face of Jeremiah’s and is responsible for assisting with the day-to-day operations of the store while ensuring 5-star customer service is delivered to every guest!Friendly and outgoing personality
- Strong communication and teamwork skills
- Availability to work evenings, weekends, and holidays
- Lead Server: 6 months of leadership or shift lead experience preferred
The Physical
- Prolonged periods of standing and walking
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
Job Type: Part-time
Pay: $8.50 - $14.00 per hour
Benefits:
- Employee discount
Ability to Commute:
- Lucas, TX (Required)
Ability to Relocate:
- Lucas, TX: Relocate before starting work (Required)
Work Location: In person
Salary : $9 - $14