Program Manager-Community Engagement, Minneapolis & St. Paul

Brief Description

ABOUT JEREMIAH PROGRAM

Jeremiah Program (JP) is a national organization whose mission is to disrupt the cycle of poverty for single mothers and their children, two generations at a time. By investing simultaneously in a mother’s vision for her personal and professional goals and the education of her children, she simultaneously reauthors her family’s outcome as well as her community’s - proof points matter. In 2025, JP actively served over 2,000 moms and children across nine cities in Austin, TX; Baltimore, MD; Boston, MA; Brooklyn, NY; Fargo, ND-Moorhead, MN; Las Vegas, NV; Minneapolis, MN; Rochester, MN; and St. Paul, MN. Learn more about JP at jeremiahprogram.org.

Postion Summary

The Program Manager - Community Engagement strengthens Minneapolis - St. Paul campus impact by cultivating a strong network of volunteer, donor, and strategic community partners. This external-facing role focuses on creating personalized campus engagement opportunities, building and stewarding external partnerships in collaboration with the campus development team and connecting community supporters more deeply to JP’s mission and families.

Key streams of work may include partner cultivation and communication, volunteer engagement and management, donor and community partner touchpoints, and coordination of meaningful campus-based engagement experiences. The Program Manager – Community Engagement dual reports to the Executive Directors at the Minneapolis and St. Paul campuses. This is a full-time, on-site position located in Minneapolis - St. Paul.

Primary Responsibilities

Volunteer Partnership

• Develop, coordinate, and manage high-impact volunteer partnership opportunities that connect external partners to JP’s mission, families, and campus priorities.
• Plan and execute donation events and partner-supported initiatives, including Back-to-School Backpack Drive, Winter Wishes, graduation experiences, school supply drives, and other family- and student-centered needs.
• Scope and coordinate volunteer activities with annual partners, ensuring opportunities are clear, well-organized, and aligned to campus needs.
• Lead JP 101 onboarding for new partners to build shared understanding of JP’s mission, model, families, and expectations for partnership.
• Coordinate community dinners, meal drop-offs, and other partner-supported engagement opportunities that strengthen family experience and campus connection.
• Manage high-impact family-facing volunteer initiatives, including the Career Volunteer Mentor Program (CVMP), financial literacy supports, and other volunteer-led programming.
• Partner with campus Operations Managers, program leaders, the Director of Development, and Minneapolis-St. Paul Executive Directors to identify parent and student needs and coordinate partner support.
• Work with the Director of Development and Minneapolis-St. Paul Executive Directors to cultivate and increase the number of volunteers who are also donors.
  
  

Community Partnerships

• Develop, cultivate, and manage both emerging and established community partners, including colleges, local businesses, corporations, nonprofits, schools, neighborhood organizations, Community of Practice groups, and other mission-aligned partners.
• Conduct outreach to schools, nonprofits in campus proximity, community-based organizations, and local networks to strengthen JP’s role in the MSP service ecosystem.
• Work closely with the Family Services team to ensure partnerships are leveraged and integrated effectively to maximize impact with families.
• Support and coordinate partner-based opportunities such as Dress for Success, financial literacy programming, mentoring, internships, academic supports, and other resources that support moms’ goals and family well-being.
• Manage the Mentor in partnership with campus leaders and external partners.
• Collaborate with the Director of Development, Minneapolis-St. Paul Family Services Directors, and Executive Directors to implement a comprehensive community partner development strategy that strengthens partner engagement, integration, and impact.
• Maintain strong communication and relationship management practices to ensure community partners experience clear expectations, thoughtful follow-up, and meaningful connection to JP’s work.
  
  

Stewardship and Networking

• Partner with the Director of Development, Executive Directors, and campus leaders to plan external partner engagement opportunities connected to development and fundraising priorities.
• Support planning and coordination with external partners for engagement opportunities.
• Develop and deliver presentations, in partnership or consultation with Executive Directors, to companies, organizations, and community groups when appropriate.
• Support planning for internal and campus-based development events, including Coffee and Conversation, Bash, Voices Rising, JP Connection, and other donor or community engagement opportunities.
• Serve as the program liaison to Propel (young professionals group), helping ensure strong coordination between program priorities, partner engagement, and fundraising strategy.
• Help identify opportunities to deepen partner investment by connecting volunteer engagement, community partnership, and donor cultivation strategies.
• Ensure development and fundraising activities reflect strong customer service, clear communication, and a compelling connection to JP’s mission and impact.
• Other Duties as Assigned: This job description provides a comprehensive overview of the role's responsibilities, but it's important to note that duties, responsibilities, and activities may evolve with or without prior notice.
  
  

Requirements

• 4 years of related professional experience, ideally in community engagement, volunteer management, development, external partnerships, social services, or nonprofit settings.
• Demonstrated ability to cultivate, steward, and manage relationships with a range of external stakeholders, including volunteers, donors, community partners, corporations, schools, nonprofits, and neighborhood organizations.
• Strong written and verbal communication skills, with the ability to adapt messaging for different audiences, including families, volunteers, donors, corporate partners, and community organizations.
• Experience planning, coordinating, and executing partner engagement opportunities, volunteer activities, donation drives, presentations, community events, or similar initiatives.
• Highly organized self-starter with the ability to independently prioritize multiple needs, relationships, timelines, and expectations across concurrent workstreams.
• Results-oriented approach to work; able to follow through on commitments, meet deadlines, and produce high-quality outputs with limited oversight.
• Strong time management and project coordination skills, including the ability to manage details, track progress, and keep stakeholders appropriately informed of next steps, obstacles, and outcomes.
• Sound judgment and relational discernment, with the ability to represent JP professionally and build trust with external partners, campus leaders, families, and cross-functional teams.
• Flexible and agile in a constantly changing environment, with the ability to adjust plans while maintaining clarity, professionalism, and forward momentum.
• Ability to work collaboratively with Development, Family Services, Operations, Executive Directors, and external partners to align partnership opportunities with campus and family needs.
• Comfort using communication and database tools such as Microsoft Word, Outlook, Excel, and relationship-tracking systems. Salesforce experience is a welcome plus.
• Willingness and ability to work within the current campus schedule expectations: remote on Mondays, onsite at the Minneapolis campus on Tuesdays/Wednesdays, and onsite at the St. Paul campus on Thursday/Friday with some flexibility.
  
  

Salary & Benefits

Compensation for people entering this role typically fall between $64,000 and $72,000 and are commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer supplemental benefits and paid time off.

Summary

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.