What are the responsibilities and job description for the Event Technology and Operations Specialist position at Jeppesen ForeFlight?
Jeppesen ForeFlight builds industry-leading aviation software used by pilots, aircraft operators, and major airlines worldwide. As a high-growth, private equity-backed company, we are focused on scaling our operations, strengthening our financial infrastructure, and driving operational excellence across the business. Our team combines deep domain expertise with a collaborative, high-performance culture to solve complex challenges and support continued growth.
Jeppesen ForeFlight is seeking an Event Technology & Operations Specialist. This is a key member of the Customer Engagement Marketing team. This role will assist the team in designing, planning, and delivering seamless in-person, online, and hybrid event experiences that deepen customer engagement and drive measurable business outcomes. The position blends event technology and online expertise with in-person forum and event operations—from planning through execution and post-event insights.
The ideal candidate brings proven experience in event operations, broadcast and marketing technology, and user experience. You thrive in a fast-paced, interrupt-driven and cross-functional environment. This role partners closely with the marketing, sales, customer success, product teams, and external vendors to ensure events are executed flawlessly and aligned with strategic growth priorities.
Key Responsibilities
Why Join Us
Benefits
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our employees with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:
Jeppesen ForeFlight is seeking an Event Technology & Operations Specialist. This is a key member of the Customer Engagement Marketing team. This role will assist the team in designing, planning, and delivering seamless in-person, online, and hybrid event experiences that deepen customer engagement and drive measurable business outcomes. The position blends event technology and online expertise with in-person forum and event operations—from planning through execution and post-event insights.
The ideal candidate brings proven experience in event operations, broadcast and marketing technology, and user experience. You thrive in a fast-paced, interrupt-driven and cross-functional environment. This role partners closely with the marketing, sales, customer success, product teams, and external vendors to ensure events are executed flawlessly and aligned with strategic growth priorities.
Key Responsibilities
- Design and manage attendees and partner with other internal teams and vendors to deliver high-quality, scalable event and online broadcasting experiences
- Manage the build, optimization, and performance of event registration platforms, mobile apps like CVENT, and attendee-facing systems
- Fully own the webcast/webinar function within the marketing department. Strategize, plan, execute and measure impact of these online events in partnership with the Product Marketing team.
- Ensure seamless integration across marketing systems (CRM, marketing automation, analytics)
- In partnership, support end-to-end event planning and execution, from pre-event preparation through onsite delivery and post-event analysis
- Collaborate with key stakeholders on event planning, timelines, and attendee journey experiences.
- Manage event project timelines, deliverables, and vendor coordination
- Oversee onsite event technology operations, including registration systems, check-in, badge printing, and mobile app functionality
- Quickly troubleshoot and resolve real-time issues to maintain a high-quality attendee experience
- Conduct QA and testing across all event systems
- Stay current on event technology trends and best practices
- 5 years of experience in event marketing, event operations, or marketing event technology
- Hands-on experience with event management platforms such as Cvent
- Experience leveraging AI tools and technologies to improve event execution, efficiency, and attendee experience
- Strong understanding of CRM and marketing automation systems, including platforms such as Salesforce
- Experience supporting in-person, virtual, and hybrid events at scale
- Proven ability to manage multiple projects, budgets, and deadlines simultaneously in a fast-paced environment
- Strong attention to detail with a commitment to execution quality and exceptional user experience
- Excellent executive presence, communication, and cross-functional collaboration skills
- Ability to operate both strategically and tactically in a dynamic, fast-paced environment
- Demonstrated experience driving operational efficiency, budget optimization, and high-quality event execution
- Willing and able to travel up to 25%, including international travel
Why Join Us
Benefits
At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide our employees with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:
- Medical, dental, vision insurance with Employer paid health premiums
- Open PTO Policy
- 401(k) with up to 10% company matching and immediate vesting
- 12 Weeks Paid Maternity Leave
- 4 Weeks Paid Paternity Leave
- Flight Training Rewards
Salary : $82,000 - $105,000