What are the responsibilities and job description for the Insurance Agent position at Jenny Aguilera State Farm Agency?
Duties
- Provide exceptional customer service to clients via phone, email, and chat
- Answer customer inquiries and resolve issues in a timely and professional manner
- Upsell products and services to customers when appropriate
- Perform data entry tasks accurately and efficiently
- Make outbound calls to follow up on customer inquiries or to provide additional information
- Maintain customer records and update information as needed
```Qualifications```
- Fluent in English and Spanish (Bilingual)
- Strong communication skills, both verbal and written
- Excellent phone etiquette and the ability to handle difficult or irate customers with professionalism
- Previous experience in a customer service role is preferred
- Proficient in data entry and computer skills
- Ability to analyze customer needs and provide appropriate solutions
- Multilingual skills are a plus
willing to obtain insurance license
We offer competitive pay, a positive work environment, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Please apply with your updated resume highlighting your relevant experience.
Job Type: Full-time
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- Paid time off
Work Location: In person
Salary : $40,000 - $75,000