IT Business Analyst

ABOUT JENNER & BLOCK

Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes. Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. 1 pro bono firm 13 times in the United States by The American Lawyer.

Jenner & Block offers a comprehensive benefits program, which includes medical, dental, and vision insurance, 401(k), and paid time off, in addition to other offerings.

POSITION SUMMARY

The IT Business Analyst, reporting to the Associate Director, Development, plays a key role in translating business needs into technical requirements and supporting the successful delivery of data and software solutions. Working across hybrid development teams and business stakeholders, this position contributes to the full lifecycle of product development—from discovery and design through testing and deployment.

ESSENTIAL JOB FUNCTIONS

• Translate complex business needs into detailed functional and technical specifications. Develop highly structured process maps, user stories, and acceptance criteria using designated corporate templates.
• Lead and participate in documentation reviews (e.g. project charters, SOWs, business requirements, change requests), ensuring requirement completeness, clarity, and alignment with business objectives. Responsible for capturing accurate, timely meeting minutes and maintaining organized action-item tracking.
• Support agile delivery, including sprint planning, backlog grooming, and cross-functional coordination. Proactively manage personal backlogs and project timelines to ensure all deliverables meet established sprint and project deadlines.
• Act as a critical bridge between business strategy and technical execution. Proactively flag project blockers, identify scheduling conflicts, and escalate potential dependency risks to management with proposed solutions.
• Actively contribute to the development and enhancement of IT best practices, methodologies, and data governance. Assist in identifying internal IT processes that require workflows or deeper analysis, and map and document data structures, lineage, and flows to facilitate system integrations.
• Identify, log, and resolve issues and risks related to data and software products, including cross-impact analysis and root cause documentation.
• Support the delivery of firmwide programs and technology solutions, ensuring alignment with strategic priorities and end user needs; identify opportunities for process improvement.
• Partner with QA team to define test scenarios, review test results, and ensure adequate coverage for regression, performance, and user acceptance testing.
• Assist with third-party vendor coordination and collaborate efficiently on cross-organizational technical initiatives.
• Maintain high standards with attention to detail and ability to meet strict deadlines.

QUALIFICATIONS AND REQUIREMENTS

• 3 years of experience in business analysis, software development lifecycle (SDLC), product management, or data analysis.
• Experience mapping data integrations with enterprise systems, specifically requiring familiarity with financial/ERP or equivalent complex legal tech environments.
• Proficiency with Microsoft Office Suite and other Microsoft tools such as Azure DevOps, Power Platform / Automate, Power BI, SharePoint Online, and Visio (or similar process mapping tools).
• Understanding of SQL, data management concepts, data governance best practices, and documentation of data lineage or reporting definitions.
• Strong analytical and problem-solving skills with excellent written and verbal communication skills.

Preferred Qualifications

• Professional certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), Certified Scrum Product Owner (CSPO), or Product Management.
• Familiarity with user experience principles and ability to contribute to the design of intuitive user interfaces.
• Experience with AI/ML projects and an understanding of user flows involving AI-driven insights.
• Experience with SQL Server, Microsoft Fabric, Azure DB, Elite 3E, or ServiceNow.

Disclaimer

Additional Duties

This job description is intended to provide a general overview of the primary duties and responsibilities for the position. It is not an exhaustive list of all tasks or responsibilities that may be assigned. The role may include additional duties, specialized projects, and other tasks as required. The firm reserves the right to modify or adjust the responsibilities to meet business needs.

Physical Requirements

Candidates must be able to meet the physical demands of the position, including the ability to commute to the office as required on designated in-office days based on the position. The firm is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for qualified individuals with disabilities.

EEO Statement

Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual’s race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.

Jenner & Block is proud to offer a competitive total rewards package, including comprehensive health & well-being benefits and 401k profit sharing. The anticipated pay range for this role is $80,000 to $125,000 in Chicago. The actual offered rate for this position will be determined based on several factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.