What are the responsibilities and job description for the Mitigation Technician - Tier 1 position at Jenkins Restorations?
The Water Mitigation Technician is primarily responsible for physically performing the water and storm damage cleanup for properties and providing excellent customer service skills. This is a labor-intensive construction related position that has a rotating on call / response requirement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Water Mitigation Technician cleans and dries out internal/inside areas of damaged property
- Identifies items that are wet with a specialized equipment
- Removes drywall, pulls up flooring, clears out all debris
- Pumps water out with extraction equipment
- Dries out water damaged materials with drying equipment
- Water Mitigation Technician provides excellent customer service to property owner
- Water Mitigation Technician effectively communicates job updates/progress with clients, insurance representatives and Project Manager
- Water Mitigation Technician responds 24x7 as needed
- All other duties as assigned
Qualifications:
- Willing and able to engage in manual labor, which can be physically demanding able to regularly lift/carry 50 lbs and, on occasion, up to 100 lbs
- High School diploma or GED required and/or equivalent combination of education and experience
- Excellent customer service and communication skills using English language
- Due to the Emergency Response aspect of this position, work schedules typically include On Call participation (24x7) with modifications in work schedule being dependent on local On Call status
- Willing and able to work and be available for overtime when needed
- Great attitude, trustworthy, dependable, and a pleasant personality
- Willing to receive appropriate vaccines/medical requirements
- Able to pass a background check, driving record check, and regular employee drug screenings
SUPERVISORY RESPONSIBILITIES:
None