Office Manager/Executive Assistant

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. 

At Jencap Insurance Services, we are driven to develop innovative and customized business solutions, offering ease of business with broad underwriting appetite, all the while backed by our tenured and highly skilled support teams. Combine that with product expertise, geographic knowledge, and deep market intelligence and you get the right policy every time, regardless of the coverage or complexity. 

This is not a traditional administrative role; it's a high-visibility, strategic position where you'll act as a trusted partner to the senior leaders in Atlanta. You'll manage critical office priorities, streamline daily office operations, and ensure communication flows seamlessly across the organization and with key external stakeholders. The right candidate is proactive, highly organized, and thrives in a fast-paced, dynamic environment where discretion and trust are paramount.

The Office Manager/EA will work on a hybrid schedule out of our Atlanta office.

Responsibilities: 

• Provide direct, high-level support to the senior leaders to ensure office logistics and operations are achieved and run seamlessly
• Act as a trusted liaison between the Atlanta Senior Leaders and internal/external stakeholders, delivering a professional, responsive, and polished experience in every interaction
• Uphold strict confidentiality and exercise sound judgment when handling sensitive information
• Manage the senior Leaders' complex calendars, coordinate travel arrangements, and schedule meetings (virtual and in-person) with precision and attention to detail
• Lead planning and execution of meetings and events, including company-wide gatherings, executive sessions, and external engagements, ensuring all logistics, including materials, are prepared, including coordination with external vendors
• Manage Company sponsored tickets for sport and charitable events
• Anticipate needs in advance and proactively prepare documents, presentations, and talking points for meetings, briefings, and speaking engagements
• Draft and manage internal and external communications on behalf of the senior leaders, ensuring clarity, alignment, and consistency in messaging
• Build and maintain the senior leaders' confidence through reliability, discretion, and a professional, composed presence
• Manage expense reports, invoices, and other financial documentation accurately and promptly
• Oversee office operations, including supplies, equipment, and building management, ensuring a well-equipped and functional work environment
• Serve as the first point of contact for the senior leaders' office, screening and directing calls, correspondence, and visitors with professionalism
• Take initiative to identify and address potential challenges before they escalate, offering proactive solutions
• Perform additional duties and special projects as assigned, always with a focus on supporting the Atlanta senior leaders and advancing organizational success

Requirements: 

• 5-7 years in a high-level administrative role reporting directly to upper management or executives
• Exceptional communicator, clear, concise, and diplomatic in both writing and speaking
• Highly organized with strong time-management skills; able to juggle multiple projects and shifting priorities
• Relationship-builder who represents the senior leaders with professionalism, discretion, and integrity
• Flexible, resourceful, and proactive, a problem-solver who thrives in fast-paced environments
• Tech-savvy with proficiency in Microsoft Office and the ability to learn new tools quickly

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The base pay range for this role will be $70,000 to $80,000. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement.  Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. 

Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You’re in the right place. 

Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us.  We truly are better together. 

Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.