What are the responsibilities and job description for the Receptionist position at JEM Treatment, Inc?
About the Role:
Join JEM Treatment, Inc as a Receptionist in Waukegan, IL, where you will be the welcoming face of our dedicated team. This role is perfect for someone who thrives in a dynamic environment and is eager to make a positive impact on our clients' experiences.
Responsibilities:
- Greet and assist clients and visitors with a friendly and professional demeanor.
- Manage phone calls, schedule appointments, and maintain the reception area.
- Handle administrative tasks such as filing, data entry, and document management.
- Coordinate communication between clients and treatment staff effectively.
- Ensure a clean and organized reception area to enhance client comfort.
- Assist with billing inquiries and process payments as needed.
- Maintain confidentiality and adhere to HIPAA regulations at all times.
- Support the team with various tasks to ensure smooth daily operations.
Requirements:
- High school diploma or equivalent; additional certification in office administration is a plus.
- Proven experience as a receptionist or in a similar role, preferably in a healthcare setting.
- Strong communication and interpersonal skills to engage with clients and staff.
- Proficiency in MS Office and experience with scheduling software.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Detail-oriented with excellent organizational skills.
- Positive attitude and a strong commitment to customer service.
- Ability to handle sensitive information with discretion.
About Us:
JEM Treatment, Inc has been a trusted provider of quality care in Waukegan, IL for over a decade. Our clients appreciate our compassionate approach and commitment to their well-being, while our employees enjoy a supportive work environment that fosters growth and teamwork.
Salary : $17 - $20