What are the responsibilities and job description for the Supply Chain Manager position at JELD-WEN, Inc.?
JELD-WEN is currently seeking a Supply Chain Manager to join our growing team.
External Job Description
The Role
Reporting to the Senior Supply Chain Manager, the Supply Chain Manager supports a North American Line of Business (LOB) by coordinating and executing planning activities that enable production readiness and customer service performance across multiple manufacturing facilities. This role manages day-to-day supply planning execution for assigned sites, monitors capacity availability and drives timely issue resolution through structured cross-functional collaboration. The Supply Chain Manager provides analysis and recommendations, executes agreed actions, and escalates risks as needed; LOB-level strategy and final trade-off decisions remain with the Senior Supply Chain Manager. The Supply Chain Manager applies standard work, planning parameters, and performance routines to improve site execution and reduce shortages, partnering closely with Strategic Sourcing, Operations, Purchasing, Product Line Management, Finance, and Customer Service.
Key Duties and Responsibilities:
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
External Job Description
The Role
Reporting to the Senior Supply Chain Manager, the Supply Chain Manager supports a North American Line of Business (LOB) by coordinating and executing planning activities that enable production readiness and customer service performance across multiple manufacturing facilities. This role manages day-to-day supply planning execution for assigned sites, monitors capacity availability and drives timely issue resolution through structured cross-functional collaboration. The Supply Chain Manager provides analysis and recommendations, executes agreed actions, and escalates risks as needed; LOB-level strategy and final trade-off decisions remain with the Senior Supply Chain Manager. The Supply Chain Manager applies standard work, planning parameters, and performance routines to improve site execution and reduce shortages, partnering closely with Strategic Sourcing, Operations, Purchasing, Product Line Management, Finance, and Customer Service.
Key Duties and Responsibilities:
- Provide day-to-day direction to Planners, including work prioritization, coaching, and support for issue resolution.
- Execute within established LOB strategy and supplier agreements, escalating trade-off decisions and material risks to the Senior Supply Chain Manager as needed
- Execute direct planning activities for assigned sites/projects, including utilization, volume placement
- Monitor capacity availability, delivery performance, and open order status; identify risks and drive timely resolution.
- Coordinate shortage and constraint management with Purchasing and Operations; support prioritization and escalation as needed.
- Maintain target utilization and inventory build parameters (e.g., safety stock, reorder points, and lead times) in accordance with the planning playbook.
- Track and report key metrics (e.g., OTIF, Utilization, stock build, and demand bias); support corrective action plans with stakeholders.
- Partner with PLM & OPS to promote performance management; ensure Planning aligns to targeted utilization and OTIF
- Identify and support continuous improvement opportunities that strengthen service, OTIF performance, and site execution.
- Build effective working relationships across functions and sites to support communication, collaboration, and issue resolution.
- 3-6 years of experience in supply chain, purchasing, materials management, planning, and/or related functions
- Experience in direct materials purchasing/planning and supporting manufacturing operations
- Strong analytical skills: proficiency in Microsoft Excel required
- Demonstrated ability to collaborate cross-functionally and drive issue resolution with internal stakeholders and suppliers
- Ability to provide day-to-day direction, coaching, and performance feedback to planners
- Bachelor’s degree or equivalent work experience
- Ability to implement changes and support continuous improvement
- Experience supporting multi-site manufacturing operations and complex supplier networks
- Experience partnering with planning on performance, attainment, and escalation processes
- APICS certification (CPIM/CSCP) or similar supply chain certification
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.