Demo

ERP Business Analyst

JELD-WEN, Inc.
Charlotte, NC Full Time
POSTED ON 4/18/2026
AVAILABLE BEFORE 5/17/2026
JELD-WEN is currently seeking a ERP Business Analyst to join our growing team.

External Job Description

The Role

The Business Analyst will perform reporting and analysis for JELD-WEN’s Finance Shared Service systems and processes such as ADP, Kronos, and Basware systems related to Payroll, Accounts Payable, and Accounts Receivable teams.

This position will be responsible for assisting in new implementation builds, assisting the project management function, and change management aspects of Finance Shared Services related projects. The Business Analyst will work with multiple teams including business end users, Payroll, HR, Legal and IT to maintain and support the applications and interfaces.

This Charlotte, NC-based role operates on a hybrid schedule requiring three days per week in the office and reports directly to the Manager, Financial Shared Services.

Principle Duties And Responsibilities

  • Provide technical and functional support to internal business partners for all system issues
  • Work with other IT business partner teams and external partner teams to define, document, analyze and prioritize existing and emerging business requirements
  • Working with business partners for problem determination, workaround resolution, root cause analysis, problem and incident management
  • Develop and (on a regular basis) report key performance indicators and other exception reporting for compliance and to identify process improvement opportunities
  • Consult with business partners on other reporting needs
  • Assist in project implementation or enhancement testing and upgrades
  • Analyze current process in Financial Shared Services and recommend improvements

Minimum Qualifications

  • 1 year of experience in Accounts Payable and/or Accounts Receivable
  • Strong analytical and problem‑solving skills with attention to detail
  • Proficiency in reporting and data analysis tools

Preferred Qualifications

  • Bachelor’s degree in business or a related field
  • Experience with Basware or similar P2P/AP automation systems

Internal Job Description

The Role

The Business Analyst will perform reporting and analysis for JELD-WEN’s Finance Shared Service systems and processes such as ADP, Kronos, and Basware systems related to Payroll, Accounts Payable, and Accounts Receivable teams.

This position will be responsible for assisting in new implementation builds, assisting the project management function, and change management aspects of Finance Shared Services related projects. The Business Analyst will work with multiple teams including business end users, Payroll, HR, Legal and IT to maintain and support the applications and interfaces.

This Charlotte, NC-based role operates on a hybrid schedule requiring three days per week in the office and reports directly to the Manager, Financial Shared Services.

About JELD-WEN Holding, Inc.

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Salary.com Estimation for ERP Business Analyst in Charlotte, NC
$83,779 to $106,610
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