What are the responsibilities and job description for the Group Rooms Coordinator position at Jekyll Island Club Resort, a Noble House Resort?
Description
Description
Join Our Team and Enjoy:- FREE Jekyll Island Annual Parking Pass- FREE Team Member Meals
The RESORT: ExperienceExperience the history and grandeur of the Jekyll Island Club Resort and the Jekyll Ocean Club Resort, two of the newest properties in the Noble House Hotels & Resorts collection. Truly an icon with so many stories to tell. Along with accommodations at the two resorts, and the Cottages, there are 5 F&B outlets, extensive in-door and outdoor event venues, and comprehensive recreational activities on the island. Come and be a part of the excitement and spend every day in sunny paradise with beautiful views!
The JOB The Group Rooms Coordinator at our resort plays a key role in managing group reservations for our 200-room property. This position ensures seamless communication between the sales team, front desk, and clients to deliver exceptional guest experiences. From setting up group blocks to overseeing billing and collaborating with the Manager on forecasts, the coordinator handles all aspects of group stays. It's a dynamic role perfect for those seeking to grow in the hospitality industry and take their career to the next level!
The BENEFITS:In return, you are rewarded with a competitive compensation package, including:
- Competitive pay including tips and incentives
- Affordable medical, dental, vision, long-term and short-term disability, and life insurance benefits. Pet insurance too!
- 401k plan with employer matching after 1 year
- Complimentary meals
- Paid time off and holidays
- Free Jekyll Island annual parking pass
- Food & hotel discounts at Noble House Hotels & Resorts nationwide, for you and your family
- Career growth opportunities
- On-Demand Pay - Your Pay before Payday
Our CULTURE
The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and most memorable experiences. People who best fit Jekyll Island Club Resort are sharp, hardworking, and reliable team players.
Our VALUESA primary focus for Noble House is to impart our core values to each and every team member. These include:
BENEFITS:
- Medical, Dental and Vision Benefits
- Paid time off
- Hotel and restaurant discounts
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Requirements
JOB REQUIREMENTS:
• One to two years of experience in hotel reservations, group sales, front office operations, event coordination, or a related hospitality role.
• Strong organizational and administrative skills with the ability to manage multiple group blocks, rooming lists, and deadlines simultaneously.
• Excellent verbal and written communication skills with a professional and guest-focused approach.
• Experience working with hotel property management systems, reservation systems, and Microsoft Office Suite, particularly Excel.
• Strong attention to detail and accuracy when managing group contracts, rooming lists, billing instructions, and reservation modifications.
• The ability to build and maintain positive working relationships with guests, group organizers, sales managers, and operational departments.
• Effective problem-solving skills and the ability to adapt to changing priorities in a fast-paced environment.
• Flexibility to assist with special projects and support the Sales, Catering, and Reservations teams as needed.
• A passion for hospitality and a commitment to delivering exceptional service and seamless group experiences.