What are the responsibilities and job description for the Dental Patient Care Coordinator position at Jeffrey A. Harrison, DMD ~ Metro West Dental?
Dental Patient Care Coordinator
Location: Wellesley, MA
Pay Rate: $25–$32 per hour (depending on experience)
Schedule: Full-Time | Flexible Schedule (4 or 5 days per week)
Are you a friendly, organized professional who enjoys helping people and creating exceptional patient experiences? Our established private dental practice in Wellesley is seeking a Dental Front Desk Receptionist / Patient Care Coordinator to serve as the welcoming face of our office and a valued member of our team.
This is an excellent opportunity to join a patient-focused practice where your contributions are appreciated, your professional growth is supported, and you can build meaningful relationships with both patients and colleagues.
What You'll Do
As one of the first people our patients interact with, you will play an important role in ensuring every visit is welcoming, organized, and runs smoothly.
- Welcome patients and manage the check-in and check-out process
- Schedule appointments, coordinate confirmations, and help maintain an efficient daily schedule
- Serve as the primary point of contact for phone calls, emails, and patient inquiries
- Verify dental insurance benefits and assist patients with insurance-related questions
- Submit insurance claims and accurately process patient and insurance payments
- Support patients and the team by helping create a welcoming, organized office environment
- Deliver outstanding customer service while helping patients feel comfortable and cared for
What We're Looking For
- Previous experience in a dental or medical office is preferred
- Candidates with strong customer service, hospitality, or administrative experience are also encouraged to apply
- Excellent communication, interpersonal, and multitasking skills
- Friendly and professional phone etiquette
- Strong organizational skills and attention to detail
- Comfortable using computers and learning practice management software
- Experience with Dentrix is a plus, but not required
- Positive, dependable, and team-oriented
- A caring attitude with a genuine desire to help patients feel welcome and comfortable
What We Offer
We value our team and strive to create a workplace where employees feel supported, respected, and appreciated.
- Competitive hourly compensation based on experience, with bonus opportunities
- Health insurance and dental care
- Paid Time Off (PTO) and paid holidays
- 401(k) with employer contributions
- Paid parking
- Flexible full-time schedule with a choice of 4 or 5 days per week
- No evenings or weekends
- Paid Continuing Education
- A supportive, collaborative team environment
- Opportunities for professional growth and continuing development
If you're looking for a welcoming practice where you can build lasting relationships, grow professionally, and make a positive impact on patients every day, we'd love to hear from you.
Pay: $25.00 - $32.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Experience:
- Dental office: 1 year (Preferred)
Work Location: In person
Salary : $25 - $32