What are the responsibilities and job description for the JeffCare Health Center Front Desk Support position at Jefferson Parish Human Services Authority?
Join our team and remember why you wanted to work in healthcare to begin with. We’re looking for an organized, efficient, and friendly Registration and Check-In Coordinator who loves people and meeting the needs of the community. In our health center, JeffCare strives for work-life balance so our patients can enjoy quality service. In addition to weekends, evenings, and all state holidays off, JeffCare employees work reasonable shifts and accrue paid annual and sick leave.
JeffCare is a Federally Qualified Health Center offering primary care and behavioral health from two sites in Metairie and Marrero. JeffCare is a program of Jefferson Parish Human Services Authority. We are looking to fill this position in our Marrero Health Center.
Compensation, Benefits & More
- No on-call or weekend work
- Competitive salary
- Insurance
- Generous Paid leave
- Flexible work schedule
- Retirement
- Student loan debt repayment
- Continuing education opportunities
- Free, nearby parking
- Filtered water stations
Responsibilities
- Greet and direct all individuals visiting the health center
- Coordinate sign-in paperwork
- Collect and explain service fees and insurance benefits
- Collect, enter, and update demographic information and other necessary data
- Collects co-pays/ insurance deductibles
- Schedule appointments and complete reminder calls
- Retrieve, file, maintain, and store charts
- Receive, log, and distribute requests for medical records
- Answer and route telephone calls in a welcoming and efficient manner
- Record and distribute phone messages
- Handle incoming and outgoing mail and packages
Qualifications and Skills
- At least a high school diploma or GED
- Excellent communication and conflict resolution skills
- Respectful and cooperative work style
- One or more years of experience in documenting information in an electronic health record and verifying insurance benefits
- One or more years of experience scheduling appointments, collecting, and recording demographic information
- One or more years of experience working in primary care or behavioral health provider’s office is a plus
- Preferred: Experience with working with individuals with Mental Health diagnoses and/or behavioral health crises
Contact
Put your skills to work for the greater good. Apply for this position by submitting a resume to Mark Zinter at mzinter@jphsa.org.
Job Type: Full-time
Pay: $12.03 - $16.32 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $12 - $16