What are the responsibilities and job description for the Admission specialist position at JEFFERSON HEALTHCARE CENTER LLC?
Company Description Jefferson Healthcare Center is a skilled nursing facility dedicated to providing high-quality, compassionate care to individuals who require short-term rehabilitation or long-term support. The center offers a professional, team-oriented environment where clinical and non-clinical staff collaborate to enhance residents’ health, safety, and quality of life. Jefferson Healthcare Center is committed to person-centered care, respect, and dignity for every resident. Team members have opportunities to contribute meaningfully to the community while developing their own skills and careers within a supportive healthcare setting.
Role Description The Admission Specialist is a full-time, on-site role located in Jefferson, LA, responsible for coordinating the admission process for residents entering the skilled nursing facility. This role includes receiving and reviewing referrals, gathering and verifying required documentation, and communicating with hospitals, physicians, families, and insurance providers to ensure a smooth transition into care. The Admission Specialist explains facility services, policies, and financial information to prospective residents and their representatives, and ensures all admissions comply with regulatory and facility standards. Daily tasks include maintaining accurate records, updating admission logs and electronic systems, collaborating closely with clinical and administrative teams, and providing responsive, professional customer service to residents and families throughout the admission process.
Qualifications
- Experience in admissions, intake coordination, or related administrative work in a healthcare or skilled nursing facility setting.
- Strong communication and interpersonal skills, with the ability to interact professionally and empathetically with residents, families, and healthcare partners.
- Proficiency in basic office software and electronic health record or facility management systems; strong attention to detail and documentation accuracy.
- Knowledge of healthcare terminology, insurance verification, and regulatory requirements for skilled nursing facility admissions is preferred.
- Ability to organize workload, manage multiple referrals and deadlines, and collaborate effectively with multidisciplinary teams.
- High school diploma or equivalent required; post-secondary education in healthcare administration, social services, or a related field is beneficial.
- Prior experience working in long-term care, rehabilitation, or senior care environments is an asset.