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Manager Telecommunications

Jefferson Health
Philadelphia, PA Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 5/10/2026
Job Details

Oversees enterprise telecommunications strategy and operations across 34 hospitals and 800 ambulatory locations. Ensures optimal performance of VoIP and Digital PBX systems while managing vendor relationships. Provides leadership for telecom initiatives aligned with organizational goals.

Summary

Job Description

Oversees enterprise telecommunications strategy and operations across 34 hospitals and 800 ambulatory locations. Ensures optimal performance of VoIP and Digital PBX systems while managing vendor relationships. Provides leadership for telecom initiatives aligned with organizational goals.

Job Duties

  • Develop and implement telecommunications strategies for multi-site healthcare system within complex telecommunication environment.
  • Manage VoIP and Digital PBX infrastructure and ensure high availability.
  • Coordinate with telecom carriers and third-party vendors for service delivery.
  • Lead budgeting and procurement for telecom projects.
  • Manage a large team of professionals at both the technician and analyst levels.

Minimum Qualifications

  • Bachelor’s Degree in a related field or
  • High School Diploma/GED and 7 years preferred work experience.
  • 7 years related work experience
  • Strong leadership and project management skills.
  • Expertise in VoIP and PBX systems.
  • Vendor Management and contract negotiation skills.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

5501 Old York Road, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here

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