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Director Colleague & Labor Relations

Jefferson Health
Philadelphia, PA Full Time
POSTED ON 5/13/2026 CLOSED ON 6/6/2026

What are the responsibilities and job description for the Director Colleague & Labor Relations position at Jefferson Health?

Job Details

The Director of Colleague and Labor Relations provides strategic leadership and technical guidance and consultation for managing all aspects of labor relations and employee relations. This role requires balancing colleague advocacy with organizational objectives while ensuring legal compliance and fostering a positive workplace culture.

Summary

Job Description

The Director of Colleague and Labor Relations provides strategic leadership and technical guidance and consultation for managing all aspects of labor relations and employee relations. This role requires balancing colleague advocacy with organizational objectives while ensuring legal compliance and fostering a positive workplace culture.

Job Duties

  • Strategic Leadership: Supports the development and execution of employee and labor relations strategies aligned with organizational goals. Partners with senior leadership to address employee relations matters, workforce trends, and labor law considerations. Contributes to the design and implementation of policies and programs that promote fair treatment, engagement, and effective conflict resolution.
  • Labor Relations Management: Manages day-to-day labor relations activities, including collective bargaining support, contract administration, and union relationships. Serves as a lead negotiator or key member of the negotiation team, as appropriate. Oversees grievance and arbitration processes and works to maintain productive relationships with union representatives. Ensures compliance with applicable labor laws and agreements.
  • Employee Relations: Leads the employee relations function, including workplace investigations, conflict resolution, and disciplinary processes. Establishes and maintains consistent practices for addressing employee concerns, complaints, and performance issues. Partners with HR and business leaders to improve employee engagement and strengthen manager effectiveness.
  • Compliance and Risk Management: Ensures adherence to federal, state, and local employment laws and organizational policies. Identifies potential employee relations risks and partners with legal and HR leadership to address complex issues. Supports responses to agency inquiries and employment-related claims.
  • Leadership and Team Development: Manages and develops an employee and labor relations team. Provides guidance and coaching to HR business partners and managers on employee relations best practices. Supports the delivery of training on labor relations, conflict management, and employment law.

Minimum Qualifications

  • Bachelor’s Degree in HR, Management, Business or related field
  • 5 years of Employee and Labor Relations experience and
  • 3 years of leading a team of employees
  • Knowledge of labor relations issues.

Additional Qualifications

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200 undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here

Salary.com Estimation for Director Colleague & Labor Relations in Philadelphia, PA
$136,612 to $177,965
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