What are the responsibilities and job description for the Clerical Assistant/Administrative Clerk position at Jeffers McGill Appliances?
Clerical Assistant / Administrative Clerk
Job Summary
We are seeking a reliable and customer-focused Clerical Assistant to provide administrative support and ensure efficient office operations. The ideal candidate will possess excellent customer service skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities
- Answer and direct incoming telephone calls in a professional and courteous manner.
- Provide exceptional customer service by assisting customers, addressing inquiries, and resolving issues.
- Perform accurate data entry and maintain electronic and paper filing systems.
- Process, update, and maintain records, reports, and databases.
- Greet visitors and assist with general office inquiries.
- Handle incoming and outgoing correspondence, including emails, mail, and faxes.
- Schedule appointments for service calls, as needed.
- Assist with general office duties, including copying, scanning, filing, and document preparation.
- Maintain confidentiality of company and customer information.
- Support other administrative tasks as assigned.
Qualifications
- High school diploma or equivalent required.
- Previous clerical, administrative, or customer service experience preferred.
- Strong customer service and communication skills are required.
- Proficient in Quickbooks and basic computer applications.
- Excellent data entry accuracy and attention to detail.
- Ability to multitask, prioritize work, and meet deadlines.
- Professional demeanor and positive attitude.
- Strong organizational and problem-solving skills.
Skills Required
- Outstanding customer service skills (required)
- Telephone etiquette
- Data entry proficiency
- Written and verbal communication
- Organization and time management
- Attention to detail
- Teamwork and reliability
Work Environment
- Office setting with frequent interaction with customers, staff, and vendors.
- Ability to sit for extended periods while working on a computer and answering phones.
This position is ideal for a dependable individual who enjoys helping customers and supporting daily office operations through strong clerical and administrative skills.
Pay: $13.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
- Parental leave
- Professional development assistance
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $13 - $20