Specialist, CJIS & Emergency Dispatcher

Jeffco Public Schools (Jeffco) is located in Jefferson County, Colorado. It is the second largest school district in Colorado serving 69,000 students across 155 schools. With 14,000 employees, the district is the largest employer in Jefferson County and has provided educational excellence for more than 70 years.

Jeffco embraces the spirit of the West and the natural beauty of the Rocky Mountain region with the county spanning more than 770 square miles running the length of the western edge of the Denver metropolitan area. The district is diverse in both population and geography, from urban to rural, including the mountain communities in the foothills west of Denver.

Overall, Jeffco has 31% of students that qualify for free and reduced lunch, an indicator of poverty, and 34% minority (25% Hispanic) student population. The district is implementing a new strategic plan, Jeffco Thrives 2025 that is focused on providing a world-class education that prepares all Jeffco students for bright and successful futures as local and global citizens. Come join us!

Jeffco Public Schools is a Single-State Employer. All candidates hired by Jeffco Public Schools must reside within the state of Colorado.

Spec - CJIS & Emerg Dispatcher
Monthly Position
FLSA: Nonexempt
FTE: 1.00000 , Hours/Day: 8.000 , Days/Year: 246
Salary Plan, Grade, Step: Emergency Security Dispatch YR , E24, 1
Hourly Rate: $30.13 Effective as of: 08-16-2025

Compensation schedules for Jeffco Schools can be found here. Starting salary for non-licensed roles is based on the candidate's relevant work experience and education. Additional considerations may be given for job-specific certifications and skills. Applicants should submit all relevant and verifiable education, training and work experiences at the time of application. Starting Salary for licensed educators is based on the step and lane schedule found here.

The successful new hire or rehired candidate will be responsible to complete and incur the fingerprinting and processing fee of $57.50 through an appropriate fingerprinting vendor and the Colorado Bureau of Investigation, within 48 hours of offer acceptance.

SUMMARY Supports safe and effective school safety operations by serving as the Department's Terminal Agency Coordinator (TAC) and ensuring secure, compliant access to criminal justice information. Administers the Department's CJIS compliance program, coordinates access, training, audits, and compliance activities, and serves as a liaison with CBI, Jeffcom 911, partner agencies, and other criminal justice stakeholders. Regularly serves as an emergency dispatcher, taking emergency and non-emergency calls, monitoring safety and security systems, and communicating critical information during incidents. Ensures the correct personnel have secure access to accurate criminal justice information and that safety incidents receive timely, coordinated responses.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Serve as the Department's designated Terminal Agency Coordinator (TAC) in accordance with Colorado Bureau of Investigation (CBI) and FBI CJIS Security Policy requirements and administer the Department's CJIS compliance program.

Serve as the primary liaison for CJIS-related matters between the Department of School Safety, CBI, Jeffcom 911 TACs, partner agencies, Information Technology, vendors, and other criminal justice stakeholders.

Coordinate access to CJIS, NCIC, CCIC, and related secure criminal justice information systems, including onboarding, modifications, suspensions, and terminations.

Maintain and review records related to authorized users, access levels, certification and training status, policy acknowledgements, and other CJIS compliance requirements.

Coordinate CJIS onboarding, certification, recertification, security awareness training, and policy awareness activities and monitor personnel compliance with required training and certification.

Coordinate agency preparation for CJIS audits, assessments, and compliance reviews; provide supporting documentation and track corrective actions through completion.

Maintain CJIS policies, procedures, guidance, and compliance resources; communicate changes in CJIS Security Policy requirements and CBI guidance to affected personnel and Department leadership.

Monitor and address potential CJIS compliance concerns, unauthorized access, information security violations, and other deficiencies through established processes.

Receive, evaluate, prioritize, and process emergency, non-emergency, and crisis communications through telephone, radio, alarm, CAD, and related public safety communication systems.

Dispatch District patrol, campus security, transportation, and external public safety resources, including law enforcement, fire, and EMS, based on established procedures and incident needs.

Monitor and respond to life-safety, security, and building systems, and coordinate appropriate response to alarms, threats, medical emergencies, environmental hazards, and other critical safety events.

Monitor security cameras and communicate with District patrol units, school administrators, District leadership, Jeffcom 911, and other stakeholders to support situational awareness and incident response.

Document emergency communications, incidents, dispatch activity, and related information accurately in CAD, records management, alarm management, and other operational systems.

Maintain confidentiality and discretion when handling CJIS information, emergency communications, investigative information, video footage, and other sensitive records.

Perform other duties as assigned.

EXPERIENCE: Minimum of three (3) years of experience in emergency communications, public safety dispatch, law enforcement support, criminal justice administration, criminal justice information systems, public safety records, compliance, or a related public safety environment. Experience working with CJIS, NCIC, CCIC, records management systems, Computer-Aided Dispatch systems, or other secure criminal justice information systems preferred. Experience coordinating compliance programs, training initiatives, audits, regulatory requirements, or technical system administration preferred. Experience serving as a Terminal Agency Coordinator (TAC), CJIS Coordinator, trainer, lead dispatcher, public safety systems administrator, or similar role preferred but not required.

EDUCATION AND TRAINING: High school diploma or equivalent required. Coursework in criminal justice, emergency communications, public safety, information technology, public administration, communications, law enforcement operations, or a related field preferred. Equivalent combinations of education, training, certifications, and relevant experience may be considered.

CERTIFICATES, LICENSES & REGISTRATIONS: CPR and First Aid certification within three (3) months of hire. Must obtain and maintain all certifications required for access to CJIS, NCIC, and CCIC systems. Must successfully complete initial and recurring CJIS Security Awareness training and recertification requirements. Must complete FEMA ICS-100 training within required timeframes. Must successfully complete agency-designated TAC training and other CJIS compliance training as assigned. Must comply with all background check, fingerprinting, and security clearance requirements necessary for access to criminal justice information systems. Records management certification or other public safety/compliance-related training is preferred.

KNOWLEDGE, SKILLS AND ABILITIES Knowledge of FBI CJIS Security Policy, Colorado Bureau of Investigation requirements, CJIS, NCIC, CCIC, and secure information handling practices. Knowledge of audit preparation, regulatory compliance, training administration, certification tracking, documentation standards, user access management, and public safety technology systems. Knowledge of emergency dispatch protocols and procedures, including incident triage, response prioritization, radio communications, Computer-Aided Dispatch (CAD), records management systems, alarm monitoring systems, and coordinated resource deployment. Skilled in coordinating compliance programs and managing multiple priorities while meeting operational and compliance deadlines. Skilled in facilitating training and communicating complex regulatory or technical information clearly. Ability to identify compliance risks and recommend corrective action. Ability to maintain confidentially, protect sensitive criminal justice information, and strictly follow safety protocols. Ability to remain calm and effective during emergencies and critical incidents.

The physical requirements, mental requirements and work environment factors described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit for extended periods, use hands to operate keyboards and communication devices, and listen/talk via headset or phone. The employee must occasionally lift or move up to 25 pounds. Vision requirements include close vision, color vision, and the ability to adjust focus across multiple monitors.

MENTAL REQUIREMENTS: Requires strong attention to detail, sound judgment, and the ability to manage multiple priorities and competing demands simultaneously. Must be able to make timely decisions and remain professional under stress during emergency incidents, in high-stress operational environments, during audits, inspections, and critical incidents. Ability to analyze technical and regulatory information, maintain accurate documentation, and communicate effectively with employees, leadership, law enforcement personnel, regulatory representatives, and external partners.

WORK ENVIRONMENT: Operates primarily in a secure emergency communications center with multiple computer terminals, radios, telephones, alarm panels, public safety software applications, and secure criminal justice information systems. Noise levels may be moderate to high during active incidents. Work may involve exposure to stressful situations due to emergency response coordination, critical incidents, compliance deadlines, audit activities, and responsibility for secure information handling. Occasional attendance at meetings, training events, audits, and interagency coordination activities may be required. The position may support operations during days, evenings, nights, weekends, holidays, or emergency activations as required by Department operations.

Jeffco Salary Schedules

Jeffco Benefits

The Jefferson County School District does not discriminate on the basis of disability, race, color, creed, religion, national origin, age, sexual orientation, marital status, political affiliation, pregnancy, or gender.