What are the responsibilities and job description for the Jeff Wyler Nissan General Sales Manager position at JEFF WYLER FRANKFORT INC?
Jeff Wyler Nissan of Louisville is seeking a DYNAMIC and EXPERIENCED General Sales Manager to join our team.
The ideal candidate will have years of auto sale management experience and a proven track record in sales within the automotive industry. This role requires a self-motivated professional who can build and maintain strong client relationships while driving sales growth.
Assumes responsibility for customer retention and profitability in the new and used-vehicle profit centers. Fulfills responsibilities primarily through effective personnel management, knowledge of market potential, established performance standards, and a keen awareness of each department's break-even data.
Automotive General Sales Manager (GSM) - Essential Duties
● Hires, trains, supervises, and monitors the performance of the new and used-vehicle department managers.
● Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for the new and used sales departments.
● Meets with sales managers (new and used) to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
● Ensures that sales managers (new and used) understand dealership policies, procedures, and sales systems.
● Provide feedback annually to new and used-vehicle department personnel during career development sessions.
● Works with dealer and general manager to determine appropriate days’ supply for new and used vehicles and orders/acquires vehicle inventory accordingly.
● Establishes standards for displaying, merchandising, and maintaining new and used vehicles.
● Establishes procedures for quick disposal of over-aged vehicles.
● Issues all demonstrators and ensures that appropriate dealership records are maintained.
● Checks the condition of all demonstrators monthly.
● Audits repair orders for used vehicles as needed to ensure prompt reconditioning.
● Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.
● Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.
● Conducts major sales promotions and advertising as needed (i.e., used-car classifieds, large new display ads, radio, Internet, etc.).
● Approves all sales incentives in writing before submitting to the office.
● Addresses customer complaints to ensure a high level of customer satisfaction.
● Creates systems that ensure ongoing sales training, including weekly sales meetings.
● Audits all appraisals of trade-in vehicles. Attends auction at least once monthly.
● Reviews and initials all deals before they are posted.
● Facilitates new-vehicle pre-delivery with the service manager.
● Make sure the facility is secure, well-lit, and professional in appearance.
● Maintains a professional appearance.
● Attending manager's meetings as requested.
● Other tasks as assigned.
Qualifications:- Must have a strong background in automotive sales
- Steady work and performance history
- Outgoing personality with expertise at developing relationships (i.e., a “people person")
- Excellent verbal/written communication, strong negotiation, and presentation skills
- Must be a strong closer and possess the ability to ask for the sale and follow through