What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Jeff Sallee - State Farm Agent?
Benefits:
ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a close-knit team of four. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and a clear vision for the type of agency I wanted to build. Outside of work, I’m a proud parent of three kids, ages 14, 11, and 8, and my background as a college athlete has shaped the competitive, team-oriented mindset I bring to the office.
Our agency offers health benefits, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers without sacrificing the things that matter outside of work.
I’m especially proud of the culture we’ve created. When I became an agent, I promised myself I would always err on the side of being human over simply running a business. We have high expectations and hold one another accountable, but we don’t believe in micromanaging. Our team steps in to help each other, takes ownership of their responsibilities, and always strives to put the customer first.
I’m looking for someone who is hungry, competitive, coachable, and wants more for themselves professionally. If you’re motivated by growth, comfortable being held accountable, and want the freedom to perform without someone constantly looking over your shoulder, you’ll fit in well with our team.
ROLE DESCRIPTION:
As a Customer Service Representative with Jeff Sallee - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a close-knit team of four. Before becoming an agent, I worked as a State Farm team member, giving me firsthand experience with the business and a clear vision for the type of agency I wanted to build. Outside of work, I’m a proud parent of three kids, ages 14, 11, and 8, and my background as a college athlete has shaped the competitive, team-oriented mindset I bring to the office.
Our agency offers health benefits, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to have the opportunity to build successful careers without sacrificing the things that matter outside of work.
I’m especially proud of the culture we’ve created. When I became an agent, I promised myself I would always err on the side of being human over simply running a business. We have high expectations and hold one another accountable, but we don’t believe in micromanaging. Our team steps in to help each other, takes ownership of their responsibilities, and always strives to put the customer first.
I’m looking for someone who is hungry, competitive, coachable, and wants more for themselves professionally. If you’re motivated by growth, comfortable being held accountable, and want the freedom to perform without someone constantly looking over your shoulder, you’ll fit in well with our team.
ROLE DESCRIPTION:
As a Customer Service Representative with Jeff Sallee - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $45,000 - $65,000