What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Jeff Barrett - State Farm Agent?
Benefits:
- License reimbursement
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
ABOUT OUR AGENCY:
I opened my agency in 2002 and currently lead a close-knit team of two. The opportunity to own and build my own business is what initially attracted me to becoming a State Farm agent, and I’ve enjoyed creating an agency centered around strong relationships and providing real value to our customers. Outside of work, I’m married with two children.
Supporting our local community is important to us. Our agency contributes to local golf outings and sponsors area sports teams, giving us opportunities to support the organizations and families around us.
Our agency offers paid time off, a health insurance stipend, licensing reimbursement, and a team lunch provided once a month. We believe in taking care of our people and creating an environment where team members can enjoy coming to work while continuing to develop professionally.
Our culture is positive, personable, and focused on doing great work for our customers. I’m looking for someone with a strong work ethic who is eager to learn, coachable, and excited about helping us continue to build something great. The right person has a great attitude, communicates easily with others, and understands the importance of earning a customer’s trust. If you enjoy creating value, building relationships, and want to grow with a supportive team, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Jeff Barrett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Benefits:
Vacation & Paid Time Off, 401K Plan, Paid HolidaysSalary : $37,000 - $42,000