What are the responsibilities and job description for the Full-time Medical Office Receptionist position at Jeff Alexander, M.D.?
We are looking for an experienced front desk receptionist for our busy dermatology office. This individual will be the first impression of our practice and should have a positive attitude, excellent customer service and telephone etiquette.
Job responsibilities include:
Greet patients in a friendly, professional manner
Answer multiple phone lines
Respond to patient inquiries
Route calls as appropriate
Schedule appointments
Check patients in and out
Collect co-pays and balances
Maintain routine office forms/patient paperwork packets
Review, process & route incoming fax correspondence
Scan medical records into EMR database
Respects and maintains patient confidentiality
Works as part of the clinic team in an effective and efficient manner to accomplish daily objectives
Remains calm under pressure and handles difficult situations tactfully
Demonstrates effective and accurate verbal, written and electronic communication, and participates in clinic initiatives and operations
Must be able to work within an EMR system
Other duties as assigned
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $22