What are the responsibilities and job description for the Regional SME, Automation position at Jeeter?
Job Title: Regional SME, Automation
Department: Automation, ResearchDevelopment
Reports to: National Manager, Automation
Effective Date: 11/21/2025
Company Overview:
DreamFields is one of the top five cannabis companies in the industry through our leading #1 pre-roll brand, Jeeter. We are passionate about producing world-class marketing, high-quality, innovative products, delivering exceptional customer experiences, implementing cutting-edge operations, and cultivating an amazing company culture and thriving work environment. With over 1,500 employees, we are proud to be one of the most loved employers in the industry. DreamFields continues to experience exponential growth and is expanding aggressively into all legalized cannabis states across the USA.
Job Summary:
The Regional Automation SME is a key technical expert responsible for ensuring seamless automation process implementation and equipment maintenance across multiple locations. This role is tailored toward parts management, preventative maintenance, equipment troubleshooting, and training, serving as the go-to person for ensuring operational efficiency and uptime. This role involves reviewing all parts requests, validating equipment needs, and optimizing inventory to support uninterrupted operations. Additionally, the SME will develop and refine preventative maintenance (PM) plans, conduct technical training on servicing equipment, and act as the primary troubleshooting resource for resolving complex automation issues.
Duties/Responsibilities:
- Serve as the primary reviewer and approve for all automation equipment parts requests, ensuring proper selection, accurate usage, and optimal inventory levels.
- Track and analyze parts consumption trends, collaborating with procurement and vendors to source cost-effective, high-quality replacements.
- Develop, refine, and oversee preventative maintenance (PM) programs that align with OEM specifications and industry best practices.
- Monitor PM compliance and adjust strategies to minimize downtime, extend equipment life, and improve system reliability.
- Act as the regional subject matter expert (SME) for troubleshooting and resolving complex automation equipment issues.
- Perform and guide root-cause analysis on recurring failures, partnering with engineering and OEMs to implement long-term solutions.
- Conduct hands-on technical training for maintenance teams on servicing, troubleshooting, and proper part replacement procedures.
- Create and maintain technical documentation, best practices, and training materials to improve team skill and system knowledge.
- Lead automation process improvement initiatives using lean maintenance methodologies to enhance uptime and operational efficiency.
- Collaborate cross-functionally with operations, engineering, IT, and procurement to support maintenance planning, technical support, and process optimization.
- Maintain accurate national inventory records, ensuring sufficient stocking levels to support uninterrupted operations.
Required Skills/Abilities:
- Strong knowledge of automation systems, including process control, instrumentation, servo systems, and ladder-logic principles.
- Proficiency in troubleshooting and maintaining automated mechanical and electrical equipment, particularly in fast-paced production environments.
- Demonstrated ability to manage parts inventories, validate equipment needs, and support procurement strategy.
- Excellent problem-solving and analytical skills with a continuous improvement mindset.
- Effective communication and training skills, with the ability to mentor and influence maintenance teams.
- Strong organizational skills with the ability to prioritize regional tasks and balance PM, troubleshooting, and training activities.
- Ability to work independently while supporting multiple cross-functional teams across regions.
- Willingness to stay current on evolving automation technologies, OEM updates, and best maintenance practices.
Education and Experience:
- High School Diploma or GED required.
- Vocational/Trade certification or an associate's degree in mechanical, Electrical, or Automation Technology is preferred.
- Minimum of 2-4 years of experience in automation, industrial maintenance, or manufacturing systems, with hands-on troubleshooting responsibilities.
- Experience with preventative maintenance programs and parts inventory management preferred.
- OEM, PLC, or technical training certifications are a plus.
Physical Requirements:
- Ability to lift, carry, push, and pull up to 50 pounds.
- Comfortable working in manufacturing environments with exposure to noise, heat, cold, and airborne particles.
- Ability to stand, walk, bend, and perform repetitive tasks for extended periods.
- Willingness to travel and work flexible hours, including occasional weekends or overtime, based on production needs.
Travel:
- Less than 10% of the time
EEOC: DreamFields is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.