What are the responsibilities and job description for the Receptionist position at JE Dunn?
Best People Right Culture. These are the driving forces behind JE Dunn’s success.
By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100 years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.
Role Summary
The Receptionist will provide routine reception and clerical support. This position will be responsible for answering phones, greeting visitors, and performing administrative support tasks. All activities will be performed in support of the strategy, vision and values of JE Dunn.
- Autonomy & Decision-Making: Follows directions and refers all exceptions to supervisor.
- Career Path: Various
Key Role Responsibilities - Core
RECEPTIONIST – CORE
- Operates telephone switchboard to answer, screen, and forward calls internally as appropriate.
- Greets visitors, determines nature and purpose of visit, notifies employees of visitors, and directs or escorts visitors to specific destinations.
- Performs routine administrative support tasks for a variety of internal functions dependent upon the work program business needs, such as filing, printing, collating, mailing, distributing mail and documents, supporting and maintaining the office, etc.
- Provides routine information about the company as requested and helps resolve routine questions and complaints from customers and the general public.
- Schedules appointments, updates calendars, and serves as primary contact for conference room reservations.
- Helps train new or backup receptionists on front-desk best practice standards and processes.
- Provides support for meeting and event planning.
- Supports new employee equipment setup, dependent upon work program business needs.
- Demonstrates commitment to the highest standards of customer satisfaction by displaying courtesy and sensitivity and responding promptly to customer needs.
- Manages difficult or emotional customer situations promptly and efficiently.
- Meets client commitments, recognizes and acts upon service opportunities.
- Solicits and applies feedback to improve quality and service.
Key Role Responsibilities - Additional Core
N/A
Knowledge, Skills & Abilities
- Ability to perform work accurately and completely, and in a timely manner
- Communication skills, verbal and written
- Organizational skills
- Proficiency in MS Office
- Ability to maintain confidential information
- Ability to build relationships and collaborate within a team, internally and externally
Education
- High School Diploma or GED (Required)
- In lieu of the above requirements, equivalent relevant experience will be considered.
Experience
- 0-2 years receptionist or administrative support experience (Required)
Working Environment
Benefits Information
The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.
Click here for benefits details.
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.