What are the responsibilities and job description for the Inside Sales Rep position at JDH?
Description
At JDH and each of our subsidiaries, we know that agriculture is about more than moving commodities—it’s about connecting people and building relationships that matter. Founded in 1886 and proudly family-owned for five generations, our deep roots in the industry enable us to manage grains, co-products, animal feed, and feed ingredients effectively. With an extensive transportation network, we connect supply and demand across the U.S., Canada, Mexico, and Asia. We are committed to delivering reliability, value, and innovation, while providing a supportive and safe workplace where our team can thrive and grow.
Job Summary
The Inside Sales Representative is responsible for processing, entering, monitoring, managing, and selling ingredients to dairies and feed yards. This role involves order management, customer service, and proactive sales efforts to maintain competitive pricing and relationships with customers.
Essential Duties And Responsibilities
At JDH and each of our subsidiaries, we know that agriculture is about more than moving commodities—it’s about connecting people and building relationships that matter. Founded in 1886 and proudly family-owned for five generations, our deep roots in the industry enable us to manage grains, co-products, animal feed, and feed ingredients effectively. With an extensive transportation network, we connect supply and demand across the U.S., Canada, Mexico, and Asia. We are committed to delivering reliability, value, and innovation, while providing a supportive and safe workplace where our team can thrive and grow.
Job Summary
The Inside Sales Representative is responsible for processing, entering, monitoring, managing, and selling ingredients to dairies and feed yards. This role involves order management, customer service, and proactive sales efforts to maintain competitive pricing and relationships with customers.
Essential Duties And Responsibilities
- Sell ingredients to customers, manage contracts, and communicate sales details.
- Call on customers to gather market information and maintain competitive pricing.
- Support team members by relaying daily commodity pricing updates.
- Communicate order entry for assigned accounts, ensuring accuracy in pricing and logistics.
- Address customer service issues, including complaints, account reconciliations, and product concerns.
- Monitor and communicate contract balances with customers.
- Assist with paperwork processing, cancellations, and voids as needed.
- Provide coverage for other accounts when necessary.
- Drive a culture of safety, accountability, opportunistic curiosity, and contributes to creating an environment where people want to work.
- Other duties as assigned.
- Bachelor’s Degree and/or equivalent experience required.
- 2-3 years of related sales experience preferred.
- Proficiency in Microsoft Suite (Outlook, Microsoft Excel, and Word).
- Strong communication skills and ability to work with customers and team members.
- Strong customer service commitment.
- Frequent sitting, use of computer, communication via telephone
- Ability to navigate an office environment.
- Regular and predictable attendance in office or site location.
- Job may require occasional travel within the United States.