What are the responsibilities and job description for the Sales Associate position at JDBNOW?
Company Description
JDBNOW has been committed to helping customers for nearly 50 years, enabling over 1.5 million individuals to access transportation, make affordable payments, build credit, and improve their lives. Known for customized payment plans, we focus on creating a hassle-free car-buying experience. At JDBNOW, our customers become part of our family, and our service is driven by our core belief in putting their needs first. This commitment distinguishes us as a trustworthy partner in providing reliable transportation solutions.
Role Description
The Sales Associate role at JDBNOW is a full-time, on-site position located in Wooster, OH. The Sales Associate will guide customers through the car-buying process, including assisting with vehicle selection, explaining financing options, and helping customers make payment arrangements. This role also involves building strong relationships with customers, understanding their needs, and ensuring a positive customer experience. Additionally, the Sales Associate will collaborate with the team to meet sales goals and contribute to the company's mission of service excellence.
Qualifications
- Strong interpersonal and communication skills to build trust and effectively engage with customers
- Salesmanship skills, including the ability to identify customer needs and offer tailored solutions
- Fluency in explaining financing options and payment plans to diverse customers
- Problem-solving skills and the ability to handle customer concerns with professionalism
- Time management and organizational skills to handle multiple customer interactions effectively
- High school diploma or equivalent; previous sales or customer service experience is a plus
- Knowledge of automotive sales or financing is an advantage but not required