What are the responsibilities and job description for the Warehouse Operator O2-2 position at JD.COM?
Location
Edgewater Park, NJ
Employment Type
Full-Time / Hourly
Overview
We are seeking a Warehouse Operator to support daily warehouse operations and act as a floor leader-in-training. This role performs hands-on warehouse work while helping guide associates, maintain workflow accuracy, and support safety and productivity standards. The Warehouse Operator is not a people manager, but is expected to demonstrate leadership, reliability, and problem-solving skills.
This role is ideal for experienced warehouse associates ready to take the next step toward a Team Lead or Supervisor position.
Key Responsibilities
Operations
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
【Our Global Business】
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
【International Logistics】
JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.
Edgewater Park, NJ
Employment Type
Full-Time / Hourly
Overview
We are seeking a Warehouse Operator to support daily warehouse operations and act as a floor leader-in-training. This role performs hands-on warehouse work while helping guide associates, maintain workflow accuracy, and support safety and productivity standards. The Warehouse Operator is not a people manager, but is expected to demonstrate leadership, reliability, and problem-solving skills.
This role is ideal for experienced warehouse associates ready to take the next step toward a Team Lead or Supervisor position.
Key Responsibilities
Operations
- Perform daily warehouse tasks including:
- Receiving, putaway, picking, packing, shipping, and loading/unloading
- Operate warehouse equipment (pallet jack, forklift, reach truck) as certified
- Follow SOPs, WMS instructions, and client requirements
- Ensure order accuracy and meet productivity targets
- Support Team Leads/Supervisors in managing daily floor operations
- Assist with:
- Assigning tasks and work zones
- Training new hires and coaching associates on SOPs
- Monitoring workflow and flagging delays or issues
- Act as point-of-contact when supervisors are off the floor
- Ensure compliance with safety rules and warehouse policies
- Identify and report safety risks, damaged goods, or process gaps
- Maintain cleanliness and organization (5S standards)
- Support cycle counts and inventory accuracy
- Communicate operational issues clearly to leadership
- Assist with basic reporting (attendance, productivity, exceptions)
- Help ensure shift handoffs are accurate and complete
- Hourly rate: $20.00 – $24.00 per hour, based on experience and qualifications
- Overtime opportunities
- Medical, dental, and vision insurance
- Paid time off (PTO) and paid holidays
- Growth and promotion opportunities within operations
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.
【Our Global Business】
We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.
Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International
【International Logistics】
JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six integrated logistics networks: warehouse managment, line-haul freight transportation, last-mile delivery network, bulky items logistics, cold chain logistics, and cross-border logistics networks. As of June 30, 2025, JINGDONG Logistics manages over 3,600 warehouses (third-party-operated cloud warehouses included), with a total area exceeding 34 million square meters. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 130 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1.3 million square meters, spanning 23 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands.
Salary : $20 - $24