What are the responsibilities and job description for the Global Payroll Specialist position at JD.COM?
Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Learn more about who we are and what we do: https://corporate.jd.com/
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
We are looking for a Global Payroll Specialist to join our international team and support payroll operations across Europe. This role is ideal for someone with hands-on experience in European payroll, particularly France,Germany, who enjoys working in a fast-paced, global environment.
You will work closely with the Global Payroll Manager to ensure accurate, compliant, and timely payroll delivery, while also helping improve and standardize payroll processes across our European entities.
What You'll Do
- Take the lead in end-to-end US payroll processing, serving as the primary responsible person for all US payroll operations.
- Manage full-cycle US payroll administration, including data collection, validation, processing, and distribution, ensuring accuracy and timeliness.
- Collaborate closely with internal teams (HR, Finance, etc.) and external payroll providers to ensure seamless US payroll execution and resolve any related issues.
- Handle payroll operations for additional US regions (e.g., key states like California, New York, Texas) and support cross-region payroll coordination within the US.
- Ensure strict compliance with US federal, state, and local payroll, tax, and social security regulations, as well as relevant compliance requirements for US payrolls.
- Support payroll reconciliations, reporting, and audits, with a focus on US payroll records and documentation.
- Partner with HR, Finance, and external vendors to address and resolve payroll queries, with priority given to US payroll-related inquiries.
- Contribute to streamlining and standardizing payroll processes globally, with an emphasis on optimizing US payroll workflows.
What We're Looking For
- Around 3 years of experience in in-house global or US-focused payroll processing, with hands-on experience in US payroll being essential.
- Strong familiarity with US federal, state, and local payroll regulations, tax rules, and social security requirements.
- Exposure to payroll operations in different US states or cross-state payroll coordination is a plus, but not mandatory.
- Solid understanding of payroll compliance and statutory requirements, particularly those applicable to US payroll.
- Detail-oriented with strong organizational and analytical skills, capable of managing complex US payroll processes accurately.
- Comfortable working with multiple stakeholders and payroll vendors in a fast-paced global environment, with the ability to prioritize US payroll tasks.
- English required; additional European languages are a plus but not mandatory.
What We Offer
- Private health insurance
- Competitive employer pension contribution scheme
- Opportunity to work in a global, collaborative payroll team