What are the responsibilities and job description for the Business Support Position position at JD.COM?
Who We Are
At JD.com, also known as JINGDONG, everything begins with a bold idea and the drive to make life smarter, faster, and more connected. What started in China has grown into one of the world’s most trusted technology and supply chain ecosystems, serving over 700 million customers. From retail and logistics to tech, property, and beyond, we’re all about innovation that actually makes a difference.
Our Global Reach
JD.com is expanding worldwide through a digitally intelligent, cross-border supply chain and world-class logistics network. With platforms like Joybuy connecting trusted products to customers everywhere, our teams stretch across China, the U.S., Europe, APAC, the Middle East, and beyond. Every year, we welcome over 20,000 students and graduates into our business, showing our commitment to young talent and the fresh ideas that drive our future. Join us and contribute to global projects from day one.
Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
We believe great ideas can come from anywhere, and often, they come from you. As an intern at JD.com, you’ll work on meaningful, hands-on projects, learn from talented colleagues across our global network, and grow in a supportive, fast-paced environment designed for development. With competitive compensation, great office locations, and a people-first culture that champions continuous learning, you’ll have everything you need to thrive and kick-start your career.
About Your Program
You’ll be joining the JD Young (JDY) Internship Program, designed to give early-career talent hands-on exposure to real projects, real responsibilities, and real growth. Over 3–6 months, you’ll work alongside experienced teams, build fundamental skills, and gain insights into how a global business operates.
【Job Responsibilities】
1. Product Shelf Management: Collect and enter product information, and put it on the shelves according to standards; regularly update product information and optimize the shelf process.
2. Delivery and fulfillment tracking: monitor the entire delivery process and handle abnormal problems; communicate with merchants to jointly solve problems; analyze fulfillment data and form reports.
3. Purchasing and Sales Assistant Practice: Participate in basic work such as procurement negotiations, learn commodity operation knowledge; assist in formulating promotion strategies and analyzing sales data.
【Job Requirements】
1. Undergraduate students or above, supply chain, e-commerce and other related majors are preferred.
2. Proficient in Thai, good English, and fluent in Chinese are preferred.
3. Proficient in office software, familiar with e-commerce platform operations, and those with relevant experience are preferred.
4. Strong communication, coordination, execution and learning ability, responsibility, innovation and teamwork spirit.
At JD.com, we are committed to creating an inclusive workplace where every voice counts and every talent belongs. We are proud to be an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, age, veteran status, or any legally protected characteristic.
Ready To Apply?
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