Defense Red Switch Network (DRSN) Technician

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Job Summary

A critical career opportunity is available at the Pentagon for a Defense Red Switch Network (DRSN) Technician supporting the AFNCR IT Services program within the National Military Command Center (NMCC).

This program provides essential information systems support for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), the Office of the Secretary of Defense (OSD), the Joint Chiefs of Staff (JCS), and other key Air Force activities.

This role operates in a fast-paced, challenging, and rewarding environment where support for senior leaders and national defense missions can never fail. The successful candidate will serve as a subject matter expert responsible for the engineering, operation, maintenance, and availability of the Defense Red Switch Network (DRSN) and associated telecommunications systems throughout the National Capital Region (NCR).

What’s in it for you:

• Join a premier technology firm specializing in innovative solutions.
• Be part of a collaborative, inclusive, and innovative work culture.
• Enjoy tremendous growth potential in a high-performing team environment.
• A robust benefits package:
• Health, dental, and vision insurance
• Life insurance
• Short-and-long term disability
• Paid time off (PTO)
• 401k retirement plan with employer match
• Annual Professional Development Reimbursement Program
• And more!
  

What you will do:

• Lead the maintenance of the DRSN and supporting subsystems to ensure continuous 24/7 operations within the Pentagon, National Military Command Center (NMCC), and other secure NCR locations
• Perform all COMSEC responsibilities, including the operation, maintenance, and configuration of cryptographic devices supporting the DRSN
• Support DRSN switch operations and administration
• Conduct scheduled and unscheduled maintenance activities
• Troubleshoot network issues through fault isolation and service restoration activities
• Provide hardware and software problem resolution for data communication circuits supporting the DRSN
• Conduct network planning and engineering activities, including new circuit installations, modifications, and deactivations
• Provide technical and operational support to DRSN end users
• Support network expansion initiatives and telecommunications modernization efforts
• Ensure DRSN circuit availability in coordination with other work centers
• Provide outage reporting, restoration updates, and estimated restoration timelines
• Perform continuous circuit monitoring and status reporting
• Support evolving operational requirements and perform additional duties as assigned by DRSN management
  
  

What you will bring:

• Bachelor's degree and a minimum of 2 years of relevant experience. Additional years of related experience, training, and/or certifications may be accepted in lieu of a degree
• Active DoD TS/SCI security clearance
• Active Security CE certification
• Hands-on experience installing, testing, and troubleshooting IT communications equipment
• Experience supporting telecommunications, network infrastructure, or mission-critical communications systems
• Knowledge of network operations, maintenance, administration, and troubleshooting methodologies
• Experience with fault isolation, service restoration, and hardware/software issue resolution
• Familiarity with COMSEC operations and cryptographic device support
• Ability to develop, test, and implement communications operations contingency, exercise, and restoration plans
• Experience with circuit restoration, quality control testing, trend analysis, performance monitoring, and status reporting
• Experience using telecommunications testing equipment, including:
• Tone Generators
• VoIP Testers
• Oscilloscopes
• BERT (Bit Error Rate Testers)
• Multimeters
• Experience conducting Preventive Maintenance Checks and Services (PMCS)
• Experience performing advanced troubleshooting and component remove-and-replace procedures
• Strong written and verbal communication skills
• Ability to work dedicated overnight shifts and participate in rotating schedules or standby support as required to maintain 24/7 operations.

How you will wow us:

• Extensive, direct experience supporting the Defense Red Switch Network (DRSN) in a command center environment
• Strong background in one or more of the following areas:
• Cryptographic Systems
• Technical Control (Tech Control)
• C4I Systems
• Nuclear Command and Control (NC2)
• Experience developing, testing, and implementing communications operations contingency plans
• Experience supporting communications exercises and restoration planning activities
• Advanced expertise in circuit restoration, fault isolation, performance monitoring, and trend analysis
• Demonstrated proficiency using telecommunications testing and diagnostic equipment to support mission-critical communications systems
• Proven ability to support modernization efforts and maintain highly available secure communications environments
• Ability to serve as a trusted technical resource in a high-visibility, mission-critical environment supporting senior leaders and national defense operations

JCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government. At JCS, we elevate our customers’ mission through the application of technology and professional services. Our commitment to investing in our workforce drives innovation and progress for our clients, employees, and communities.

JCS is both a Great Place to Work and a Top Places to Work certified company.

Our employees embody our core values, and we are looking for others who do too!

• Customer Experience: Strive for excellence and delight our clients
• Innovation: Embrace creative thinking to enable continual growth and powerful solutions
• Accountability: Take ownership of and pride in our actions and service delivery
• Inspire: Be inspired to be your best self and have fun in the process
• Integrity: Do the right thing, the right way, every time!
• Stewardship: The careful and responsible management of something entrusted to our care.
  
  

At JCS Solutions, compensation is based on a number of factors such as location, qualifications, and applicable contract terms. The general salary range for this position is as follows: $90,000.00 - $110,000.00

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to any protected status protected by applicable federal, state, or local laws.

NOTICE: Please be aware that all JCS Solutions communications related to job interviews and offers from our recruiting team will only come from @JCSSolutions.com. We want to emphasize that we do not conduct any interviews over Discord, Slack, Skype, Zoom, or any chat app.

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