What are the responsibilities and job description for the Front Desk Attendant - SMSD Aquatic Center position at JCPRD?
Join the award-winning Johnson County Park and Recreation District (JCPRD) team and help make a real impact in this community! As part of our National Gold Medal Award–winning organization, you’ll help bring joy, adventure, and enrichment to millions each year. JCPRD welcomes over 7 million visitors to our parks and engages 3 million participants in more than 4,000 programs—and we’re still growing.
When you work at JCPRD, you’re joining a team recognized locally, regionally, and nationally for excellence in parks, recreation, culture, education, and public service. Enjoy outstanding benefits, retirement plans, employee incentives, and a workplace culture built on passion, creativity, and teamwork.
Named Best Large Employer in Johnson County for two years running, JCPRD is the perfect place to grow your career, make a difference, and have fun doing it. Come work where you play—and help us inspire healthier, happier lives for everyone!
Job Description:
- Greet patrons in a helpful and enthusiastic manner while being the first point of contact.
- Providing a high level of customer service.
- Registering individuals in programs and processing payments.
- Answer questions and be knowledgeable about all programs, events, and memberships.
- Answer phone calls proficiently and professionally.
- Ensure a neat and clean appearance of the lobby and front desk area.
- All other duties as assigned.
- High school diploma or equivalent.
- General knowledge of office procedures: phone skills, multitask and how to use Microsoft Windows.
- Strong communication and customer service skills.
- Ability to follow verbal and written instructions.
- Ability to maintain professional work-related practices – safety, alertness, dependability, responsibility, initiative, courteousness, good judgment, cleanliness, and ability to work with all ages.
- Previous experience in cash handling or ability to demonstrate related skills set.