What are the responsibilities and job description for the Family Support Advocate position at JCO FAMILY SERVICES?
Family Support Advocate
We are seeking dependable, compassionate, and professional individuals to provide observation and supervised visitation services as referenced in the WV SNS UM throughout designated counties in West Virginia. This role is a meaningful opportunity for someone who enjoys working with children and families, values safety and respect, and is committed to making a positive difference in the community.
Why Join Us
This position offers flexible scheduling, meaningful work with children and families, and the opportunity to support families during important moments in their case planning process. Team members are valued for their professionalism, compassion, dependability, and ability to help create a safe and respectful environment for families.
Responsibilities
· Provide professional observation and supervised visitation services to help ensure the general safety of children and parents during visits.
· Transport clients as needed for services such as drug screens, counseling appointments, supervised or unsupervised visits, and other approved activities.
· Attend and participate in court hearings and Multidisciplinary Team (MDT) meetings when required.
· Assist with case planning and communicate appropriately with the treatment team, coworkers, and other involved professionals.
· Complete professional documentation in a timely, accurate, and organized manner.
Qualifications
· High school diploma or GED required; equivalent education may be considered.
· Experience providing direct services to children, parents, or families is preferred.
· Genuinely enjoys working with children and families and approaches each situation with compassion, patience, professionalism, and a nonjudgmental attitude.
· Must live in or near the surrounding service counties.
· Must be willing to travel and enter clients’ homes and community-based locations.
· Valid driver’s license, current auto insurance, and reliable transportation required.
· Must have a clear CIB record and clear CPS/APS record.
· No felony charges and no CPS, APS, or Youth Services substantiation history.
· Professional, reliable, and able to follow directions and established chain of command.
· Strong interpersonal, communication, and organizational skills.
· Self-motivated, team-oriented, and able to work independently.
Position Details
· Job types: Full-time, part-time, and contract opportunities available.
· Pay: $15.00–$22.00 per hour, based on experience and productivity.
· Mileage reimbursement provided for each mile traveled to provide services.
· Flexible scheduling available.
· Work location: Various homes, locations, and cities throughout West Virginia.
· Travel requirement: Up to 100% travel preferred.
Schedule
· Schedule varies based on client needs and may include daytime, evening, weekday, and weekend availability.
Health & Safety
We follow current CDC and BCC COVID-19 protocols and use appropriate precautions to help protect the safety of clients and staff.
We are an equal opportunity employer and encourage qualified applicants who are committed to serving children and families with professionalism, compassion, and respect to apply.
If you are reliable, compassionate, and interested in meaningful work that supports children and families, we encourage you to apply.
Job Types: Full-time, Part-time
Pay: $15.00 - $22.00 per hour
Benefits:
- Flexible schedule
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Willingness to travel:
- 75% (Required)
Work Location: In person
Salary : $15 - $22