What are the responsibilities and job description for the People & Culture Coordinator (Administrative & Benefits) position at JCFS Brand?
This position exists to provide vital administrative, operational, and benefits support to the People & Culture department, ensuring efficient daily operations, accurate processing of critical functions, and seamless coordination. The role strengthens departmental effectiveness by supporting benefits administration, employee recognition, calendar management, and special projects, contributing to a responsive and employee-centered People and Culture experience.
Knowledge, Skills, Abilities and Other Characteristics:
Admin Support & HR Operations
- Provide administrative support for the CPCO and Director, People and Culture with primary attention to responsibilities designated by the CPCO.
- Reconcile and prepare departmental benefits invoices, as well as onboarding and recruitment-related invoices.
- Assist with departmental projects and support day-to-day operational needs.
- Support the employee recognition program across the agency.
- Assist with the processing and administration of the Coen Scholarship.
- Coordinate union negotiation meetings, including scheduling and ordering food or required materials.
- Maintain the P&C departmental calendar and support management of the CPCO and DoPC calendars, as needed.
- Ensure employee birthdays and work anniversaries are tracked and celebrated consistently, including scheduling departmental meetings and celebrations.
- Process P-card statements for the CPCO and DoPC.
- Prepare and process department-related statements and reports.
- Process payment for employee workshops
- Provide light administrative support to the AVP of Operations and AVP, Emotional Well-Being.
Benefits
- Complete weekly, semi-monthly, and monthly benefit invoice remittances.
- Partner closely with Payroll to ensure accurate remittance processing and resolve any identified discrepancies.
- Maintain up-to-date knowledge and understanding of all JCFS benefit offerings.
Traits
- Superior interpersonal and customer service skills for both internal and external customers
- Develop strong, collaborative working relationships with team members and employees
- Ability to work in a fast-paced environment, problem-solve and multi-task
- Superior organizational skills with keen attention to detail
- Consistently executes job duties accurately and with strong attention to detail
- Ability to communicate effectively with strong verbal and written communication skills
- Self-starter with excellent time management skills, capable of prioritizing, planning, and managing competing demands in a strategic and thoughtful manner with a proven ability to meet deadlines.
- Demonstrates an orientation towards continuous quality and process improvement
- Results driven with ability to demonstrate/quantify success relative to goals
- Working understanding of human resources principles, practices, and procedures
- Maintain confidentiality of sensitive information including but not limited to personal identifiable information, and information protected under HIPAA
- Represent JCFS and its programs in a positive manner to both internal and external contacts
- Decision Making Authority
- Uses own judgment for routine decisions and discusses complex decisions with supervisor.
- Makes decisions within the scope of current policies and procedures. Obtains approval for deviation in procedure.
Key Interactions
- Internal Staff
- Candidates
- External Vendors
Requirements
- Minimum of two years of related experience in human resources, billing, administrative support, or a customer service–focused role.
- Strong customer service experience, with the ability to respond to employee and departmental needs professionally and efficiently.
- Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
- Ability to support agency compliance with applicable federal, state, and local laws, as well as requirements set by regulatory, accreditation, and licensing entities.
- This is a hybrid position requiring in-office work a minimum of two days per week.
Preferred Skills:
- Experience working with UKG or another HRIS platform.
- Familiarity with health insurance, life insurance, and retirement savings benefit offerings.
- At least two years of experience providing support to a Director-level leader or above.
- Administrative assistant experience is preferred.
- Experience with benefits reconciliation or billing processes is preferred.
- Ability to understand and apply foundational HR laws, principles, and best practices.
- Ability to travel to multiple agency locations across the Chicago metropolitan area; reliable transportation desired.
What you’ll love about us:
- Time off: Paid time off varies by position - – includes vacation days, sick days, paid federal holidays, and paid Jewish holidays.
- Benefit eligibility begins when working full time including Medical, dental, and vision insurance. 401(k) with base contribution and match. Additional health and wellness benefits, financial benefits, professional training, tuition reimbursement, 6 weeks paid parental leave, and much more.
- Compensation: The compensation for this position is $50,000 - $55,000 annually. Final compensation will be determined based on experience.
*Must be legally authorized to work in the United States without sponsorship*.
Please visit us at http://www.jcfs.org
EEO Statement:
Jewish Child and Family Services is an Equal Employment Opportunity (“EEO”) employer. JCFS prohibits illegal discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, source of income, housing status, military service or discharge status, gender identity, genetic information, or any other protected category established by law, statute or ordinance. Accredited by COA, Charter member of CWLA, licensed by DCFS.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $50,000 - $55,000