IT MANAGER - FIELD SUPPORT

Description

IT MANAGER - FIELD SUPPORT REGION 3

Purpose and Scope/General Summary: We are seeking a technically strong IT Manager - Field Support to provide infrastructure oversight and technical guidance across JBS/Pilgrim's manufacturing locations in Georgia, Tennessee, Kentucky and Alabama. This position reports to the IT Director based in the Corporate Office in Greeley, Colorado.

This role provides dotted-line technical oversight to plant IT technicians across the region, ensuring consistent infrastructure standards, timely resolution of production-impacting issues, and successful delivery of IT projects across multiple facilities. The ideal candidate is hands-on, comfortable in a plant environment, and capable of driving technical standards while collaborating with corporate IT teams.

Responsibilities

• Provide technical oversight and guidance to plant IT technicians across Region 3, ensuring consistent standards, accountability, and quality of work
• Serve as the primary technical escalation point for infrastructure issues across regional plant locations
• Manage project priorities, timelines, and deliverables across multiple sites, ensuring projects are delivered on time and within budget
• Provide hands-on support for network infrastructure, including Cisco switches, wireless controllers, cabling, and connectivity troubleshooting
• Provide on-call support for production-critical issues, including after-hours and weekends as needed
• Collaborate with network engineering and corporate IT teams to implement infrastructure improvements across regional locations
• Enforce hardware and software standards across all sites to ensure consistency and supportability
• Review and approve site-specific SOPs for technology used in regional facilities
• Document systems, processes, and technical procedures for regional infrastructure
• Work collaboratively with business and IT leadership to align regional IT systems with long-term business strategy
• Advise plant leadership on technical direction and solutions to address operational challenges
• Coach, mentor, and develop plant IT technicians to improve technical capabilities across the region
• Other duties as assigned
  
  

Qualifications

Required:

• Bachelor's degree in computer science, network engineering, information technology, or equivalent industry experience
• 6 years of IT experience in a manufacturing or industrial operations environment
• 3 years of experience managing or providing technical leadership to distributed IT teams
• Strong knowledge of Cisco switch configurations, VLANs, and network troubleshooting
• Working knowledge of network cabling standards, structured cabling, and connectivity in industrial environments
• Experience supporting Windows environments, Active Directory, and Microsoft 365
• Familiarity with production floor technology,including label printers, handheld scanners, wireless infrastructure, and shop floor systems
• Proven ability to manage multiple concurrent projects across geographically distributed sites
• Strong communication and relationship-building skills, both with technical teams and business stakeholders
• Ability to work independently with minimal direction
• Willingness to travel to plant locations 40-45% of the time
• Willingness to work a flexible schedule, including weekends as needed
  
  

Preferred

• CCNA or CompTIA Network certification
• Experience in food manufacturing or meat production environments
• Experience with IT asset management and lifecycle processes in plant environments
• Can perform the functions of the job with or without a reasonable accommodation
• As a salaried position with the company, you may be required to travel at some point to other facilities, to attend Company events, or as a representative of the Company in other situations. Unless otherwise specified in this posting, the amount of travel may vary and the most qualified candidate must be willing and able to travel as business needs dictate.
  
  

The applicant who fills this position will be eligible for the following compensation and benefits:

• Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
• Paid Time Off: sick leave, vacation, and 6 company observed holidays;
• 401(k): company match begins after the first year of service and follows the company vesting schedule;
• Base salary range of $79,000-$85,000;
• Incentive Pay: This position is eligible to participate in the Company’s annual bonus plan, the amount of bonus varies and is subject to the standard terms and conditions of the incentive program; and
• Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs.
  
  

For individuals assigned and/or hired to work in states where it is required by law to include a reasonable estimate of the compensation for any given position, compensation ranges are specific to those states and takes into account various factors that are considered in making compensation decisions, including but not limited to a candidate’s relevant experience, qualifications, skills, competencies, and proficiencies for the role.

This position does not have an application deadline. We will continue to recruit until the position has been filled.

The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

About us: JBS USA is a leading global food company providing diversified, high-quality products to customers in approximately 100 countries on six continents. Our team members and facilities in the United States allow us to offer a diverse portfolio of fresh, value added and branded beef, pork, chicken and prepared foods products. JBS USA is also the majority shareholder of Pilgrim’s, the largest poultry company in the world. JBS USA employs more than 72,000 team members in 31 United States and Canada. Our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year.

Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members.

Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity

EOE, including disability/vets

Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.