What are the responsibilities and job description for the Full-Time Bookkeeper / Client Services Specialist position at JBookkeeping LLC?
Join a Growing Accounting Firm
JBookkeeping is a fast-growing bookkeeping and tax firm dedicated to helping small businesses succeed. We are looking for an experienced, detail-oriented Bookkeeper/Client Services Specialist who enjoys working with clients, solving problems, and being part of a professional team.
This is more than a bookkeeping position—we're looking for someone who can provide exceptional client service, communicate confidently with business owners, and help keep our office running efficiently.
Schedule: Full-time, Monday through Friday - 8:30 am to 5:00 PM (Includes a 30-minute unpaid lunch break)
Work-life balance matters to us. Our team enjoys a consistent Monday–Friday schedule with evenings and weekends free so you can spend time with your family and pursue your interests.
What You'll Do
- Manage bookkeeping for multiple small business clients
- Record and categorize financial transactions accurately
- Reconcile bank, credit card, and loan accounts
- Maintain Accounts Payable and Accounts Receivable
- Prepare monthly financial statements and reports
- Assist with payroll processing and payroll reporting
- Review financial records for accuracy and identify discrepancies
- Work within QuickBooks Online and other cloud-based accounting software
- Communicate with clients by phone and email regarding bookkeeping questions
- Answer incoming office phone calls professionally
- Schedule appointments for tax, bookkeeping, and advisory meetings
- Request missing documentation from clients
- Assist with administrative tasks and maintain organized client files
- Support the tax team during tax season
What We're Looking For
- 2 years of bookkeeping experience (public accounting or bookkeeping firm experience preferred)
- Strong working knowledge of QuickBooks Online
- Excellent attention to detail and accuracy
- Outstanding organizational and time management skills
- Professional verbal and written communication skills
- Comfortable answering phones and speaking with clients
- Friendly, positive attitude with exceptional customer service skills
- Ability to work independently while also contributing to a team
- High level of integrity and ability to maintain confidentiality
- Comfortable learning new technology and software
Preferred Qualifications
- Experience working in a bookkeeping, accounting, or CPA firm
- Experience with payroll processing
- Knowledge of Microsoft Excel and Google Workspace
- Experience with TaxDome or other practice management software
- Bookkeeping or accounting certification is a plus
- QuickBooks Online ProAdvisor Certification is a plus
What We Offer
- $27–$30 per hour (depending on experience)
- Full-time position
- Monday through Friday schedule
- Weekends Off
- Paid holidays
- Opportunities for ongoing training and professional development
- A positive, supportive work environment
- Performance-based raises and bonuses
- Opportunity for advancement as our firm continues to grow
- Sick Pay
About JBookkeeping
At JBookkeeping, we believe great bookkeeping is about more than numbers—it's about helping business owners understand their finances and make better decisions. We pride ourselves on accuracy, responsiveness, and building long-term relationships with our clients.
If you're organized, dependable, enjoy helping people, and take pride in producing accurate work, we'd love to hear from you.
To Apply
Please submit your resume along with a brief cover letter explaining why you'd be a great fit for our team. We'd also love to hear about your experience with QuickBooks Online and working directly with clients.
Pay: $27.00 - $30.00 per hour
Benefits:
- 401(k) matching
- Paid training
Application Question(s):
- Do you have experience working in a bookkeeping, CPA, or tax firm?
- Are you comfortable answering phones and scheduling appointments?
- How many business clients have you managed at one time?
- Will you be able to reliably commute to our office Monday through Friday?
- How many years of QuickBooks Online experience do you have?
Experience:
- Bookkeeping: 2 years (Required)
Ability to Commute:
- Puyallup, WA 98374 (Required)
Work Location: In person
Salary : $27 - $30