What are the responsibilities and job description for the RECEPTIONIST/ADMINISTRATIVE ASSISTANT position at JB Sash & Door?
Location: Chelsea, MA
Job Type: Full-Time
About the Role
JB Sash & Door, New England’s premier destination for windows and doors, is seeking a Receptionist to join our team in Chelsea, MA. As the first point of contact for our customers, trade partners, and visitors, this role is critical in upholding the professional and welcoming reputation of JB Sash.The ideal candidate is reliable, detail-oriented, and enjoys creating positive first impressions.
Responsibilities
- Greet and direct customers, vendors, and visitors in a professional, courteous manner.
- Answer, screen, and route incoming calls through a multi-line phone system.
- Respond to general inquiries and provide accurate information.
- Maintain the front desk and reception area in an organized and professional condition.
- Support administrative needs such as filing, scheduling, and document preparation.
- Assist with mail distribution, deliveries, and supply inventory.
Qualifications
- Must have prior experience in reception, switchboard, administrative and customer service roles.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Reliable, punctual, and able to manage multiple tasks in a fast-paced environment.
Why Work at JB Sash
For 85 years, JB Sash has built its reputation on craftsmanship, customer care, and a supportive, team-oriented culture.
We offer:
- Paid time off and paid holidays
- 401(k) plan with company match
- Health and dental coverage
- Employee discount on JB Sash products
JB Sash is an Equal Opportunity Employer committed to diversity and inclusion.
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