Order Processing Specialist

How You Will Make an Impact

The Order Processing Specialist works closely with Sales and Estimators to provide administrative support by entering orders, reviewing Purchase Order (PO) information, performing order status inquiries, and updating order details as needed after the initial purchase order is received. 

The Nuts and Bolts

Process orders accurately and in a timely manner as directed

Review Purchase Orders to ensure all required information is provided; collaborate with Sales, Estimators, and external customers to obtain missing or additional details needed to complete order entry

Update order details (including sell price, verbiage, delivery information, etc.) based on approved changes made after initial order entry

Update and maintain order status codes to ensure visibility prior to submission to an up-fit branch

Maintain and update customer master data within the system

Support other Order Processing Specialists as needed

Provide feedback and suggest new ideas to improve departmental efficiency and overall company processes

Perform other duties as assigned

Skills and Abilities:

Computer literate with proficiency in Microsoft Office applications

Demonstrated customer service skills with both internal and external customers via phone and email

Ability to work under pressure, manage multiple tasks, prioritize effectively, adapt to change, and remain flexible (supports multiple branches across organization)

Strong organizational skills

Effective verbal and written communication skills; excellent interpersonal abilities

Ability to collaborate effectively with cross-functional, multi-department teams

Strong attention to detail

Position Qualifications & Requirements:   

Education:

 High School diploma or GED

Experience:

1-2 years of customer service experience; manufacturing environment preferred

Experience with large ERP (Order Entry) system preferred

Experience with JDE & Salesforce a plus

How We Make an Impact

At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks!

Some of Our Total Rewards

We offer big company perks with small company culture:

• Comprehensive benefits package including Medical, Dental, Vision and Life
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Tool Purchase Program
• Tuition Reimbursement
• Paid Time Off and 10 Observed (Paid) Holidays
• Generous Footwear, Eyewear, and Safety Equipment Discount Program •    Paid Training and Development Programs

J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions.

To learn more about Careers with Reading Truck visit our careers page https://www.readingtruck.com/about/careers/

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