Restaurant and Bar Supervisor - Jazzboline Restaurant

Jazzboline RestaurantBar – Amherst, NY

Inventive. Entertaining. Wholesome.

Great hospitality happens on the floor-and great leaders set the tone.

Jazzboline RestaurantBar is locally owned and locally operated by Iskalo Development. That means our team works alongside local leaders and decision-makers who are invested in the restaurant, the guest experience, and the people who make it all happen.

Located on our hospitality campus in Amherst, Jazzboline is a robust food and beverage operation featuring à la carte dining, a full-service bar, Sunday Jazz Brunch, and private events and celebrations in the Jazzboline Ballroom.

We're looking for a Restaurant and Bar Supervisor who enjoys being in the middle of the action-supporting the team, connecting with guests, maintaining standards, and helping each shift run smoothly from beginning to end.

Why This Role?

This is a hands-on leadership position for someone who understands that exceptional hospitality starts with an engaged and supported team.

As Restaurant and Bar Supervisor, you'll be visible on the floor throughout service, helping restaurant and bar employees, responding to guest needs, coordinating with the culinary team, and stepping in wherever needed to keep operations moving.

You'll help create an environment where expectations are clear, employees feel supported, and guests receive the warm, attentive service that defines Jazzboline.

What You'll Do

You'll help supervise the day-to-day shift operations of Jazzboline RestaurantBar while supporting an exceptional experience for both our guests and our team.

Your responsibilities will include:

• Supervise restaurant and bar operations during assigned shifts, maintaining service, quality, and hospitality standards
• Lead, support, coach, and develop front-of-house employees
• Assist with training, scheduling, employee development, and performance management
• Communicate with culinary leadership and kitchen staff to ensure smooth, coordinated service
• Be present and engaged on the restaurant floor, supporting the team during busy service periods
• Respond to guest questions, concerns, comments, and service issues in a professional and timely manner
• Help maintain an atmosphere of genuine hospitality, teamwork, accountability, and professionalism
• Monitor shift revenues and assist with restaurant reporting and administrative responsibilities
• Support restaurant systems and point-of-sale operations
• Ensure restaurant, bar, service areas, and equipment are maintained according to cleanliness, sanitation, and safety standards
• Identify opportunities to improve restaurant procedures, service, and overall operations
• Assist restaurant leadership with special projects and additional operational needs as assigned

What We're Looking For

Exceptional Service. Genuine Hospitality. Engaged Leadership.

We're looking for someone who enjoys leading from the floor and understands how much a supervisor can influence both the employee and guest experience.

The ideal candidate brings:

• 1 to 2 years of related restaurant, bar, hospitality, or supervisory experience
• A working knowledge of restaurant and foodbeverage operations
• Strong communication and interpersonal skills
• The ability to coach, guide, and provide direction to employees
• A guest-focused mindset with the ability to resolve concerns professionally
• Strong organization and problem-solving skills
• The ability to remain composed and engaged in a fast-paced restaurant environment
• A commitment to cleanliness, sanitation, safety, and quality service
• The ability to work collaboratively with both front-of-house and culinary teams

Post-high school education in hospitality, foodbeverage, business, or a related field is preferred.

SchedulePhysical Requirements

Hospitality happens when our guests are here, so this position requires a flexible schedule, including evenings, weekends, holidays, and event days based on restaurant and business needs.

This is an active, hands-on role requiring significant time on the restaurant floor. The Restaurant and Bar Supervisor must be comfortable with prolonged standing and walking, bending and kneeling as needed, and regularly lifting, pushing, pulling, or carrying approximately 20 to 40 lbs.

CompensationBenefits

Compensation: $25.00 - $27.00 per hour

Final compensation will be based on experience, qualifications, and relevant restaurant and hospitality leadership experience.

We believe taking care of our guests starts with taking care of our team. Eligible employees may have access to:

• Medical, DentalVision Insurance
• 401(k) with Company Match
• Life Insurance
• HSAFSA
• Paid Time Off
• Marriott Hotel Employee Discounts

Benefit eligibility may vary based on employment status and plan requirements.

Apply Today

Join Jazzboline Restaurant, BarBallroom as our Restaurant and Bar Supervisor and help us create memorable guest experiences through genuine hospitality, engaged leadership, and exceptional service.

Exact Location: 5010 Main Street, Amherst, NY 14226

Amherst, NY | Buffalo, NY | Williamsville, NY | Erie County |

Restaurant | Bar | Hospitality | FoodBeverage | Restaurant Supervisor | Restaurant Management