Associate Director, Membership & Annual Fund

The mission of Jazz at Lincoln Center, Inc. (“JALC”) is to entertain, enrich and expand a global community for jazz through performance, education, and advocacy. From college students to young stars, from working professionals to celebrated masters, we present quality jazz for an ever-increasing audience in an unprecedented range of activities and a variety of venues. We are dedicated to lifting audiences and bringing people together with substance and with integrity. JALC has created a dynamic platform where our key constituents – jazz artists (beginner to grizzled veteran), fans (casual listeners to advanced scholars), educators (local band leaders to leading artist-educators) and advocates (local community advocates to important national promoters) – can meet, engage, learn, and work towards common objectives.

About the Role

The Associate Director, Membership & Annual Fund is responsible for the execution of the communications and solicitations for Friends of Jazz and Patrons Program memberships; management of Rhythm Club, Jazz at Lincoln Center’s membership program for young patrons ages 21-45; and the annual fund within Jazz at Lincoln Center (JALC). The main function of this role is to support strategic plans to acquire, re-engage, and retain members and donors. The incumbent will work closely with the Creative Team to project manage and coordinate Membership appeals and will also support the Special Events team to execute member events. This individual should be a motivated self-starter with excellent interpersonal and communication skills, a keen eye for detail, and strong organizational skills.

Responsibilities

• Manage the execution of the Friends of Jazz membership program, including strategic implementation of a solicitation plan for upgrades, re-engagement, renewals, retention, stewardship and acquisition.
• Manage the execution of the Patrons Program membership program, including strategic implementation of a solicitation plan for upgrades, re-engagement, renewals, retention, stewardship and acquisition.
• Lead and grow Rhythm Club, JALC’s young patron membership group, including oversight of benefit fulfillment and annual member events; management and stewardship of the group’s co-chairs; and implementation of membership’s acquisition, solicitation, renewal-to-upgrade strategy.
• Create and maintain a meticulous appeal schedule for print and digital communications for all broad base appeals throughout the fiscal year including solicitations, stewardship and cultivation communications. Project manage appeals to ensure that the schedule is adhered to.
• Serve as the primary donor-facing staff member for all matters related to the Friends of Jazz, Patrons Program and Rhythm Club individual membership programs.
• Work with stakeholders across the organization to support specific membership marketing strategies, such as direct mail acquisitions, on-site recruitment/promotion, brochures, print ads, and online incentives.
• Provide support for raising annual operating support for JALC via direct mail, telemarketing, and online efforts.
• Act as project manager for all membership-related correspondence in a timely manner, allowing time for input and recommendations from colleagues, especially the Individual Giving team.
• Provide back-office support for mailing list and database management, and gift tracking.
• Assist with other related donor-facing special projects and/or departmental responsibilities and tasks as needed.

Qualifications

• Bachelor's degree with a minimum of three (3) years of experience in membership, telefunding, and/or direct mailing is required.
• Proficiency in Microsoft Office Suite is required. Experience in Tessitura or other fundraising software and email software such as Wordfly is preferred.
• Excellent interpersonal communication skills, especially in writing and public speaking.
• Ability to work independently and in a collaborative team environment across multiple programs and departments.
• Keen attention to detail and strong organizational and analytical skills.
• Knowledge and appreciation of jazz music and culture.
• Must be available to work some evenings and weekends as needed.

Benefits

We offer a comprehensive benefits package including: generous PTO; medical, dental & vision; a defined contribution plan and deferred compensation plans.

Work Location Expectations

At Jazz at Lincoln Center, we believe the best work happens in person, through collaboration, spontaneous conversation, and the kind of connection that reflects the spirit of jazz itself. While we do not offer formal hybrid arrangements, we approach real life with understanding: when things come up, we are flexible. That said, staff are expected to be on site whenever their role or schedule requires it, whether that is standard hours, evenings, or weekends, so that we can do our best work together.

Equal Opportunity Employer

Jazz at Lincoln Center is an equal opportunity employer that affords equal opportunities to all applicants, employees, contractors, and other covered persons, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Jazz at Lincoln Center is committed to creating an inclusive, open, and respectful culture that reflects and embraces diversity.