What are the responsibilities and job description for the Automotive Service Advisor/Writer for Jay Wolfe Toyota of Kansas City position at Jay Wolfe Toyota of Kansas City?
Jay Wolfe Toyota is looking to hire an Automotive Service Advisor/Writer for our rapidly growing Tiffany Spring location.
Automotive Service Writer/Advisor Job Responsibilities:
- Service Advisors/Writers greet customers at their vehicles and assist them with their inquiries
- Automotive Service Advisors/Writers perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
- Consult with customer on applicable service specials
- Service Advisors/Writers prioritize required services and are prepared to provide options upon request
- Document declines for services and ask for follow-up on future service considerations
- Keep customer informed on completion times, service expenses, and possible changes
- Service Advisors/Writers remain involved with delivery of vehicle to customer upon completion to assure all customer concerns can be addressed.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Spend quality time building relationship with the customer.
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle
- Maintain Toyota certification and training requirements
Benefits Include:
- 401K plan with company match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance
- Company Paid Short term Disability
- Paid PTO
Pay range based on performance $50,000-$100,000 a year.
Job Type: Full-time
Pay: $50,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $50,000 - $100,000