What are the responsibilities and job description for the Food Runner-Winter 2026/27 position at Jay Peak Resort?
WHY WORK AT JAY PEAK?
We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.
IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET
- $18/hr
- Paid Sick Time
- 401k program eligibility with employer match after a year of employment with 1,000 hours of service
- FREE or deeply discounted season passes for you and your dependents
- Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
- Seasonal employee parties
- Regular free employee breakfasts/lunches, family events, and parties
- For a full listing of employee perks both on and off-property, click here
SUMMARY
The Food Runner transports food from the main line to the guest, serves bread and butter and assists the line with set up by performing the following essential duties and responsibilities.
ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)
- Transports food from main line to guest tables.
- Interacts with guests in a professional, energetic and friendly manner.
- Sets up the line with plates, condiments and other garnishments.
- Learns and memorizes table and seat numbers to serve successfully.
- Maintains a knowledge of the menu and allergy policies.
- Ensures dishes are plated properly and satisfactory before serving and sends back to line if not.
- Works closely with servers, bartenders and chef to ensure the guest receives the correct dish.
- Communicates with supervisor, manager and servers regarding any guest complaints or requests.
- Communicates with serves and bartenders on sold out items and low counts on food.
- Retrieves dirty dishes and breaks them down at the dish pit.
- Maintains a basic knowledge of food presentation, quality assurance and food allergy procedures.
- Works closely with the chef, line cooks and chefs to ensure quality and presentation standards.
- Cleans walls, rugs and floors on the front line.
- Restocks and rotates stock for the next shift.
- Assists with expedited food during slow periods and side work at the end of each shift.
- Other duties as assigned by supervisor, which could be directly related, or unrelated to original position.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read & interpret documents such as safety rules, operating & maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS & ABILITIES
Must have the coordination to balance multiple plates at one time.
OTHER QUALIFICATIONS
Must possess excellent customer service skills. Must be available to work nights, weekends, holidays and fill in as needed.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently required to stand; walk; use hands to finger, handle or feel; reach with hands and arms and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is not exposed to any environmental factors. The noise level in the work environment is usually loud.
RESORT CONDITIONS
This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.