What are the responsibilities and job description for the Customer Service Call Center Representative position at Jax Patient Care?
Apply online at Jaxcare.com. Join the Jax Care team and help us make every ride matter!
Responsibilities
• Answer incoming calls and make outbound calls to communicate with clients and facilities.
• Schedule and coordinate transportation trips accurately and efficiently.
• Provide professional, helpful customer service and respond to questions or concerns.
• Communicate with dispatch, drivers, clients, and facilities to help keep daily operations running smoothly.
• Complete data entry, paperwork, and maintain accurate records.
• Assist with general office duties and support the team as needed.
What We’re Looking For
• Strong communication and customer service skills.
• Good organization, attention to detail, and reliability.
• Comfort using a computer and learning office software.
• Ability to multitask and work as part of a team.
• Previous call center, customer service, scheduling, or office experience is preferred but not required.
Apply online at Jaxcare.com. Join the Jax Care team and help us make every ride matter!
Here at JaxCare we are a non-medical transportation company dedicated to helping individuals reach their destinations safely, comfortably, and with dignity.
Salary : $16