Safety & Training Manager

Description

The Safety & Training Manager is a hands-on, field-based leadership role that drives safety, operational excellence, and leadership development across multiple states. This position requires a committed professional who thrives in dynamic, fast-paced environments—someone willing to roll up their sleeves, lead by example, and dedicate the time needed to make a meaningful impact.

The ideal candidate will spend the majority of their time in the field, directly engaging with managers, teams, and operations—observing, coaching, and implementing safety and training programs on-site. This role demands flexibility, dedication, and the ability to work extended hours, including evenings and weekends, as needed. Multi-state travel is required to ensure consistent training and safety practices across all Jax & Jilly’s Car Wash locations.

This is a high-impact, company-wide role that shapes how Jax & Jilly’s Car Wash develops its leaders and reinforces a culture of safety and accountability. The successful candidate will partner closely with Operations Leadership to strengthen training systems, enhance compliance, and build confident, capable leaders who put safety and quality first.

Salary: $80,000 - $100,000/annually

Essential Duties & Responsibilities

Training & Leadership Development

• Design, implement, and manage hands-on training programs for Location Managers, Assistant Managers, and Supervisors.
• Deliver in-person and field-based coaching focused on leadership, communication, operational excellence, and employee development.
• Spend the majority of time on-site, observing operations, providing real-time feedback, and ensuring consistency in training execution.
• Develop engaging materials and update training manuals, SOPs, and digital learning resources to reflect best practices.
• Partner with Operations and HR to identify skill gaps and create targeted development plans.
• Facilitate onboarding, continuous training, and leadership certification programs for all management levels.
• Support rollout of new systems and initiatives by creating and delivering appropriate training and follow-up sessions.

Safety Management

• Develop, implement, and maintain comprehensive safety programs and training compliant with OSHA and state regulations.
• Conduct frequent safety audits, inspections, and risk assessments at various locations across multiple states.
• Lead investigations for workplace incidents, prepare reports, and implement corrective actions.
• Deliver field safety coaching, toolbox talks, and site-level safety meetings.
• Train managers on hazard awareness, safety communication, and proactive risk reduction techniques.
• Ensure safety procedures are fully integrated into daily operational processes.
• Maintain accurate safety documentation and compliance records for all locations.
• Track and analyze safety performance metrics, presenting actionable insights to leadership.

Collaboration & Continuous Improvement

• Work closely with regional and site leaders to ensure alignment and consistency in all training and safety practices.
• Promote a culture of accountability, safety, and continuous improvement throughout all levels of the organization.
• Use Lean Six Sigma principles to identify and implement process improvements that reduce risk, improve efficiency, and drive operational excellence.
• Contribute to career development pathways and leadership succession planning.

Job Requirements

• High School Diploma or GED required; Bachelor’s degree in Business, Safety Management, Education, or related field preferred.
• 3–5 years of experience in safety management, leadership development, or training (car wash, retail, or manufacturing preferred).
• Strong understanding of OSHA and general industry safety standards.
• Proven ability to train, coach, and develop leaders and front-line supervisors.
• Excellent communication, presentation, and interpersonal skills.
• Experience delivering both in-person and virtual training programs.
• Proficiency in Microsoft Office and Learning Management Systems (LMS).
• Highly organized and able to manage multiple field projects across locations.
• Lean Six Sigma certification or demonstrated experience with process improvement preferred.
• Willingness to work long hours, including nights and weekends, when necessary.
• Must be committed to extensive multi-state travel and hands-on engagement in the field (approx. 75% travel).

Work Environment & Physical Demands

• Must be able to stand, walk, and observe operations for extended periods.
• Comfortable working indoors and outdoors in all weather conditions.
• Ability to lift up to 25 lbs. regularly and 50 lbs. occasionally.
• Must comply with all Jax Kar Wash uniform and safety requirements.
• Travel across multiple states required (company vehicle or mileage reimbursement provided).
• This position demands high energy, adaptability, and a strong presence in the field to support safety and leadership development initiatives.