Front of House Team Member

Job Title: FOH Team Member

Jasmine Thai and Sushi is seeking enthusiastic, customer-focused individuals to join our front-of-house (FOH) team. Each role contributes to creating a seamless, efficient service experience and a welcoming environment for our guests.

Host & Expo-$15 plus tips

Server- $2.15 plus tips

Bartender- $6.00 plus tips

Job Duties:

• Greet guests warmly, manage guest seating, and assist them throughout their dining experience. Hosts manage guest seating, offer wait times, and handle guest inquiries.
• Maintain a detailed understanding of the menu, including ingredients and specials. Provide recommendations and answer guest questions. Collaborate with kitchen staff to address special requests, ensuring consistent guest satisfaction across all FOH roles.
• Bartenders prepare and serve beverages per recipes and standards, adhering to responsible alcohol service. Expos coordinate timely food delivery, while Servers ensure prompt delivery and order accuracy. All FOH roles monitor tables for additional guest needs, ensuring quality food and drink presentation.
• Expos check dishes for presentation and quality, coordinating with kitchen staff to address issues. All FOH roles manage service timing for an optimal guest experience and work collaboratively with the team.
• Engage with guests professionally, addressing concerns promptly. Communicate between guests, servers, kitchen staff, and management to ensure smooth service flow. Hosts manage the waiting area, keeping it organized and welcoming.
• Process payments, manage cash, and ensure accurate transaction records across FOH roles. Servers, Bartenders, and Hosts accurately handle guest payments, manage tips, and issue receipts.
• Bartenders keep the bar area clean and organized. All FOH members clear and reset tables promptly, maintaining cleanliness, stocking supplies, and keeping dining and wait areas visually appealing.
• All FOH staff understand and follow all regulations related to food, alcohol, and sanitation, ensuring a safe environment. Adhere to health, safety, and sanitation practices, including proper food handling. Bartenders and Servers are required to have alcohol serve-safe certification.
• Foster positive relationships within the FOH and kitchen teams. Communicate customer feedback and assist team members to maintain an efficient workflow and exceptional service.

Qualifications and Requirements:

• Previous experience as a server in a high-volume restaurant is preferred.
• Host/hostess experience is a plus in a full service dine-in restaurant.
• Strong communication, organization, and multitasking skills in a fast-paced setting.
• Detail-oriented with accuracy in order-taking and cash handling.
• Experience with TOAST POS is a plus, as is experience with food expediting and food running.

Availability and Scheduling:Employees are expected to maintain consistent availability for a minimum of six months, allowing management to create a predictable weekly schedule. This ensures employees can plan personal time around regular days off. Some nights and weekends may be required, and employees should be committed to their stated availability to avoid scheduling conflicts and maintain service quality.

Job Types: Full-time, Part-time

Pay: Up to $24.00 per hour

Benefits:

• Employee discount
• Paid training

Application Question(s):

• What days and times are you available to work?

Work Location: In person

Salary : $24