What are the responsibilities and job description for the Operations Coordinator position at Jasmine Elaine?
Role Overview
We are seeking a thoughtful, highly organized and commited Operations Coordinator to join our close knit but ambitious LA based team. This role keeps our studio, production, and fulfillment running seamlessly. You will bridge wholesale, e-commerce, and day-to-day operations. The ideal candidate is proactive, adaptable, and calm under pressure, with a talent for logistics and a love for detail.
Key Responsibilities
- Manage order fulfillment for both DTC and wholesale: order upload, shipping documents, packaging, and brand-standard quality control.
- Communicate daily with production team; track inventory across studio and warehouse.
- Prepare and coordinate production materials: fabrics, trims, packaging supplies, and notions.
- Audit and track all shipping invoices and courier costs.
- Handle customer service inquiries including exchanges, repairs, and returns, ensuring a luxury-level experience.
- Execute seasonal product uploads to Shopify and coordinate flat-lay product shots and sample tracking.
- Conduct weekly website audits for copy, imagery, and functionality.
- Assist with scheduling, setup, and breakdown for market weeks, client appointments, and special events.
- Maintain a beautifully organized studio space, including supply inventory and vendor scheduling.
- Support press and influencer pulls, maintain contact databases, and track timely product returns.
- Assist the Creative Director with logistics for editorial and e-commerce shoots as needed.
Requirements
- Access to a car and valid driver’s license.
- 3 years’ experience in operations, logistics, or studio management within fashion or a related field.
- Proficiency in Google Workspace and Microsoft Office; tech-savvy with excellent email etiquette.
- Strong organizational skills and sharp attention to detail.
- Ability to prioritize tasks and deadlines in a fast-paced environment.
- Excellent written and verbal communication skills.
- Positive, team-oriented attitude; “no task too big or too small” mindset.
Preferred Qualifications
- Shopify experience.
- Social Medial experience.
- Advanced Excel skills.
- Previous luxury retail or wholesale experience.
- Adobe Acrobat and Photoshop proficiency.
How to Apply
Send your resume and a brief cover letter to office@jasmineelaine.com with the subject line “Operations Coordinator – Your Name.”