What are the responsibilities and job description for the Lead Technician for Home Automation, AV, Networking, Security position at Jarvis Smart Homes?
Benefits:
Responsibilities:
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
Responsibilities:
- Perform installations and oversee low-voltage technicians and subcontractors.
- Assign tasks and manage project timelines and budgets.
- Troubleshoot and resolve technical issues on-site to ensure customer satisfaction.
- Maintain accurate records of work performed and materials used.
- Manage inventory and ensure job site preparation and cleanup.
- Deliver a white-glove customer service experience.
- Train and mentor junior technicians.
- Ensure compliance with safety standards.
- Handle programming, installation, orientation, and follow-up service calls.
- Minimum of 2 years of experience managing others in a home automation and integrator environment.
- Competency in Wi-Fi/networking, home automation, surround sound and AV, home theater, security cameras, and alarm systems.
- Strong troubleshooting skills and ability to resolve technical issues efficiently - utilizing any and all resources to provide solutions.
- Excellent project management skills.
- Strong customer service orientation.