What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Jarvis Restoration?
Company: Jarvis Restoration – Water, Mold & Fire Damage Experts
Jarvis Restoration, Orange County’s leading water, fire, and mold damage restoration company is looking for a Receptionist / Administrative Assistant to join our growing team!
This is more than just a front-desk role you’ll be the first impression of our company and the backbone of our daily operations. This is a great opportunity to grow with an already established company, most of our team has worked here for 10 years and we promote and train within.
If you love being organized, upbeat, and dependable we want to meet with you!
What You’ll Do
· Monday – Friday 8 am – 5 pm in person at Jarvis headquarters
· Greet visitors, employees, and vendors in a professional manner
- Answer all incoming calls and route to the appropriate person including clients, insurance adjusters, and plumbers
- Answer client questions and provide Jarvis overview, schedule appointments, and manage incoming customer concerns with a focus on exceptional customer experience
- Build and maintain relationships with vendors and subcontractors
- Prompt and thorough response to emails and other communications to support team objectives
- Administrative tasks include: scanning, filing, uploading documents as well as maintaining phone lists, distribution lists, and other data entry for reports
- Coordinate with team on new initiatives and contribute ideas to increase efficiency
- Help maintain shared spaces and refreshments onsite. Coordinate water deliveries.
- Supply tracking/check in new orders
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What We’re Looking For
- A positive, team-oriented attitude along with the ability to contribute ideas to increase efficiency in your role
- Outstanding communication skills
- Strong organizational habits and ability to multitask while maintaining attention to detail
- Knowledgeable in the Microsoft Suite: Emails answered quickly and thoroughly, Entry level Excel data entry and management of reports, ability to extract and analyze basic data for tracking purposes
- Ability to learn new software programs and integrate into role
- Prior experience in restoration, construction, or property services is a plus, but not required. We will train the right person!
- Must be punctual, professional, and dependable
What We Offer
- Competitive hourly pay (DOE)
- Health and dental benefits after probationary period
- Paid time off and holidays
- Friendly, supportive team with over 50 years of trusted service in Orange County
- Growth opportunities: we promote from within
- Role specific performance incentives as appropriate
Why Jarvis Restoration?
Jarvis Restoration is the premier restoration company in Orange County, California.
Since 1970 we have been family-owned and operated and are very active in the communities that we serve. We take immense pride in our ability to guide our clients through some of the most devastating disasters of their lives with compassion, integrity, and a focus on the details. From fires to floods our employees are all trained and certified to ensure the safety of every project and turn destruction into something beautiful as we fully restore the homes in our care.
Our team is extremely valued and we continually create opportunities for them to grow in the industry and in our company. We are willing to train and offer different incentives based on role and contribution to the restoration process.
We look forward to meeting with you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $20 - $25