What are the responsibilities and job description for the Sales Specialist position at Jared Jewelers?
Company Description Jared Jewelers is redefining how luxury is felt and expressed by offering unique, memorable customer experiences and a curated selection of on-trend, high-quality 18K gold and diamond fine jewelry. The brand focuses on helping customers celebrate meaningful moments through personalized service and thoughtful product offerings. Team members work in an environment that values style expertise, product knowledge, and genuine connection with customers. Jared Jewelers is operated by Signet Jewelers Limited, the world’s largest retailer of diamond jewelry, providing strong support, training, and growth opportunities across a well-established retail network.
Role Description The Sales Specialist is a full-time, on-site role based at the Jared Jewelers location in Lexington, KY. In this position, the Sales Specialist engages directly with customers, providing consultative guidance on fine jewelry selections, explaining product features and benefits, and supporting special orders and services. Daily responsibilities include meeting and exceeding sales goals, handling transactions accurately, maintaining merchandising standards, and ensuring the showroom is clean, inviting, and aligned with brand guidelines. The Sales Specialist also participates in ongoing training, learns new collections and promotions, and collaborates with team members to deliver consistent, high-quality customer experiences. This role involves working flexible retail hours, including evenings, weekends, and holidays, as needed.
Qualifications
- Candidates should possess strong Communication skills to interact clearly, professionally, and confidently with customers and team members.
- Candidates should possess excellent Customer Service skills to create memorable experiences, build trust, and foster long-term customer relationships.
- Candidates should possess solid Sales skills to identify customer needs, present solutions, and achieve individual and store sales targets.
- Candidates should possess Training-related skills, including a willingness to learn, apply new product knowledge, and support peer learning.
- Candidates should possess basic Sales Management skills, such as understanding sales metrics, supporting promotional initiatives, and contributing to team performance.
- Additional beneficial qualifications include prior retail or jewelry sales experience, comfort with point-of-sale systems, attention to detail, and reliability in following store policies and procedures.
- A high school diploma or equivalent is preferred; additional education in business, communications, or fashion/merchandising is an advantage.
- Ability to stand for extended periods, handle small merchandise safely, and work a flexible schedule, including weekends and holidays.