What are the responsibilities and job description for the Customer Service Representative position at JARBO?
Summary – Customer Support Specialist
Join a high-performing Customer Service team with one of the leading commercial construction contractors based in Olathe, KS. We’re looking for motivated, customer-focused individuals who are ready to make an impact from day one. As a Customer Support Specialist, you’ll be on the front lines—supporting customers, coordinating service needs, solving problems, and ensuring every interaction reflects our commitment to excellence.
This is an outstanding entry-level opportunity for anyone eager to build a career with a respected, growing organization. If you thrive in a fast-paced environment, enjoy helping people, and want a role with real growth potential, this might be the perfect fit.
Available Shift Options
- Tuesday–Saturday: 1:00pm–10:00pm
- Sunday–Thursday: 1:00pm–10:00pm
- Friday–Monday: 11:00am–10:00pm
What You’ll Do - Customer Support Specialist
- Be the first point of contact for customers calling in for service, support, or sales—listen, understand, and confidently guide them to the right solution.
- Gather the details needed to accurately create service tickets and ensure dispatchers can assign the best-fit technician.
- Provide clear, accurate information about products, services, and pricing when needed.
- Maintain organized and detailed notes within ticketing systems to support efficient scheduling and follow-up.
- Represent the company with professionalism, patience, and a positive attitude—no matter the situation.
- Support the service team with additional administrative or customer-related tasks as needed.
What You Bring - Customer Support Specialist
- High school diploma required; college coursework or degree preferred.
- 1 year of customer service or administrative experience.
- Exceptional attention to detail and strong communication skills.
- Confidence working independently without close supervision.
- Ability to stay calm, organized, and efficient in a fast-paced environment.
- Comfortable using Microsoft Office and other technical tools.
Why You’ll Love This Role
- You’ll build real industry experience with a well-renowned company.
- You’ll join a supportive team that values growth, communication, and problem-solving.
- You’ll play a key role in helping customers get the service they need—quickly and efficiently.
- You’ll have opportunities to advance as you grow your skills.
Ready to Take the Next Step?
If you're motivated, customer-focused, and ready to grow your career, we want to meet you. Apply today and take the first step toward joining a team that invests in your success.
#LP