Inside Sales Professional/Visual Communication Specialist

FASTSIGNS is a known and respected global brand. We help businesses and organizations visually communicate. Virtually every business in every industry needs and uses signs, so every business is a potential client, and you will get to see your work all around town!

Janus Signs Inc dba FASTSIGNS is located in Dallas and is the absolute largest FASTSIGNS franchise in Texas and has been among the top 5 largest FASTSIGNS worldwide for the last 9 years! 

We empower our team to deliver excellence through creativity, integrity, and heart. As a close-knit, high-performance team, we’re passionate about exceeding expectations and fostering growth in our business and people. We want to meet you if you're motivated by meaningful work and thrive in a dynamic, fast-paced environment. Every day is challenging and different, and you’ll have the opportunity to continue to hone your skills by accessing a wide range of hands-on, in-person, and online training programs.

The Visual Communications Specialist/Inside Sales position is responsible for inside sales activities, customer service and front office management.

This position could be a path to the highly coveted Outside Sales position. Candidates who have the drive will be able to work with and learn from the ‘Top Performing Outside Sales Executive’ in all of FASTSIGNS, worldwide.

Key Responsibilities:

• Serve as the first point of contact for walk-in clients, phone calls, and online inquiries (20 interactions per day)
• Provide prompt, transparent, and friendly communication via phone, email, and in-person
• Build and maintain relationships with prospects and existing customers
• Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards.
• Identify sales prospects and contact these using a “drill down” and “share of wallet” concept.
• Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email.
• Follow up on new leads and referrals resulting from telephone, marketing and email activity.
• Develop a complete understanding of pricing and proposal models.
• Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).
• Prepare estimates and establish/maintain estimate follow-up procedures.
• Communicate with customers on order status and changes in the production schedule.
• Participate in and practice the brand mentality of “Everybody Sells”. Constantly be looking for sales opportunities for the center.
• Understand the sales process enough to consult with customers to determine project needs and solutions. Share customer feedback and insights to improve offerings.
• Maintain an organized front office, manage supply inventory, and support billing/documentation.
• Assist in invoicing and collection of account receivables.
• Coordinate shipping schedules and delivery of merchandise and services.
• Upbeat and solution-focused, even under pressure
• Ability to pick up signage/print terminology and layout concepts quickly
• Take initiative and meet deadlines without micromanagement
• Enjoy supporting a team and jumping in where needed
• Proactively manages responsibilities and timelines.
• Ability to deliver results with minimal supervision.
• Detail oriented and quality driven.
• Partners with colleagues to achieve shared objectives. Supports and contributes to group success.

Required Qualifications:

• Minimum 4 years in a customer-facing sales role (experience in signage, print, or construction preferred)
• Comfortable managing a high volume of calls and walk-ins with professionalism and efficiency
• Proficiency in Microsoft 365, including basic Excel formulas
• Excellent verbal and written communication skills
• Able to stand for extended periods and perform occasional physical tasks (lifting up to 25 lbs)

COMPENSATION AND BENEFITS

• Base: $17 - $20 per hour
• Inside Sales Commission
• Year End Performance based Bonus
• Health Insurance with 50% company contribution
• 401K participation with company matching
• Paid Vacation

FUN PERK

We love our coffee, and our super-duper automated barista machine will grind and concoct lattes, cappuccinos or espressos for you!

Why Join Us?

At Janus Signs, you'll be part of a company driven by the SOCIAL values:

• Sign your Name – Take pride in your work
• Own It – Be accountable and proactive
• Create – Bring innovative ideas to life
• Integrity – Act with honesty and transparency
• Attitude & Agility – Stay positive and flexible
• Love – Show empathy and respect in all interactions

We provide a supportive work environment, opportunities for professional development, and the chance to grow with a company that values your contributions!!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Experience:

• Inside Sales : 4 years (Required)

Ability to Commute:

• Dallas, TX 75243 (Preferred)

Ability to Relocate:

• Dallas, TX 75243: Relocate before starting work (Preferred)
• Work Location: In person